Loading, please do not refresh the page.
This could take a few minutes
Vehicles and Driving
Frequently Asked Questions
Vehicles and Driving
We cannot guarantee a specific make or model due to the variety in our fleet. However, all vehicles within the same class will have similar size and passenger capacity.
Unfortunately, pets are not allowed in our vehicles. If any animal fur or odours are detected, cleaning charges starting from $299 will apply.
Smoking is not permitted in any of our vehicles. If smoking is detected, a cleaning fee starting from $299 will apply.
Our vehicles are not permitted to be used off-road or taken directly to snow areas.
You may drive an Alpha vehicle in most states and territories however travel is not permitted into or out of the Northern Territory, Western Australia and Tasmania. Travel to any destination via barge or ferry transport is not permitted. Vehicles cannot be driven on unsealed roads or in snow.
All vehicles should be provided to you with a full tank of petrol. Please return the vehicles to us the same. A refuelling fee of $4.40 per litre applies (minimum charge of $20).
For the correct fuel types please refer to the inner flap of the fuel cover.
Unfortunately, we do not permit our vehicles to be used for towing purposes.