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Careers at Alpha

Alpha Car Hire is one of the largest independent car hire providers in Australia, offering a wide range of quality vehicles at affordable rates all-year-round, and is a leading brand of Gubecka Group.

Opportunities with Alpha

Become part of our diverse, talented and customer focused work community as we deliver on our mission to employ people aligned to our values, vision, and ethics. We are focused on:

Customer-centricity

Our customers are the focal point of our interactions and decisions.

Connection

Connection – We work respectfully together overcoming challenges and celebrating successes

Diversity

We work to ensure diversity every step of the way in our people and offerings


Operations


Customer Experience Representative - Gold Coast - Coolangatta

About us

Alpha Car Hire is one of the largest independent car hire providers in Australia established in 2006, offering a wide range of quality vehicles at affordable rates all-year-round. With high performing management and the market driving growth, the company is sustainably transforming by expanding its people, fleet, locations as well as its digital capabilities to offer great customer experience.

About the role

Alpha Car Hire has full-time Customer Experience Representative opportunity at our Tweed Heads location. You will be responsible for attending to customers hire vehicle requirements ensuring our customers receive quality service and an experience they would repeat, share, or recommend. The successful candidate will be rewarded with an hourly rate of range $24.73-$25.29 per hour plus applicable penalties commensurate with knowledge, skills and experience and superannuation according to the Super Guarantee

Your role and responsibilities:

  • Providing outstanding customer service
  • Opening and closing rental agreements
  • Selling additional over the counter rental products
  • Managing reservations
  • Conditioning returned vehicles
  • Checking for and recording vehicle damage
  • Driving and ferrying vehicles

Our benefits

Join a culture of improvement, innovation, integrity, and teamwork; and support our community. You will be recognised for your work efforts and milestones, and your personal and professional growth and development will be openly supported. You will access a diverse range of benefits, many of which are at the top of peoples want list in 2023 including flexible hours, competitive remuneration and compensation, ideal work conditions / environment for comfort and good working relationships. Mental health support with an employee assistance program and mental health awareness, advocacy, and support, to name a few!

About you

  • Excellent communication skills and a positive ‘Can do’ attitude
  • Strong customer service skills
  • Ability to work both unsupervised and within a team
  • Ability to multi-task and highly organised with strong attention to detail
  • Willingness to travel and work between locations
  • A full and current relevant State driver’s licence
  • Experience, although preferred, is not essential.

Applicants with a genuine interest to join us, Apply Today!

Only short-listed candidates will be contacted.


Vehicle Preparation Attendant - Brisbane - Eagle Farm

About us

Alpha Car Hire is one of the largest independent car hire providers in Australia established in 2006, offering a wide range of quality vehicles at affordable rates all-year-round. With high performing management and the market driving growth, the company is sustainably transforming by expanding its people, fleet, locations as well as its digital capabilities to offer great customer experience.

About the role

Alpha Car Hire has full-time Vehicle Preparation Attendant opportunities available at our modern flagship Eagle Farm, Brisbane location. The successful candidate will be rewarded with an hourly wage range $22.61 - $23.23 plus applicable penalties commensurate with knowledge, skills and experience, Superannuation according to the Super Guarantee.

Your role and responsibilities:

• Cleaning passenger and commercial vehicles

• Vehicle maintenance checks

• Damage control and reporting

• Vehicle delivery and collections

• Assisting Customers

Our benefits

Join a culture of improvement, innovation, integrity, and teamwork; and support our community. You will be recognised for your work efforts and milestones, and your personal and professional growth and development will be openly supported. You may be eligible for applicable penalty rates, and access a diverse range of benefits, many of which are at the top of peoples want list in 2023 including flexible hours, competitive remuneration and compensation, product discounts,ideal work conditions / environment for comfort and good working relationships. Mental health support with an employee assistance program and mental health awareness, advocacy, and support, to name a few!

About you

• Excellent communication skills and a positive ‘Can do’ attitude

• Strong customer service skills

• Ability to work both unsupervised and within a team

• Ability to multi-task and highly organised with strong attention to detail

• Willingness to travel and work between locations

• A full and current relevant state driver’s licence

• Experience, although preferred, is not essential.

If you are genuinely interested in joining us, Apply Today!

Only short-listed candidates will be contacted.


Customer Experience Representative - Brisbane - Eagle Farm

About us

Alpha Car Hire is one of the largest independent car hire providers in Australia established in 2006, offering a wide range of quality vehicles at affordable rates all-year-round. With high performing management and the market driving growth, the company is sustainably transforming by expanding its people, fleet, locations as well as its digital capabilities to offer great customer experience.

About the role

Alpha Car Hire has a full time Customer Experience Representative opportunity at our modern flagship Eagle Farm, Brisbane location.

You will be responsible for attending to customers hire vehicle requirements ensuring our customers receive quality service and an experience they would repeat, share, or recommend. The successful candidate will be rewarded with an hourly rate of range $24.73-$25.29 per hour plus applicable penalties commensurate with knowledge, skills and experience and superannuation according to the Super Guarantee

Your role and responsibilities:

• Providing outstanding customer service

• Opening and closing rental agreements

• Selling additional over the counter rental products

• Managing reservations

• Conditioning returned vehicles

• Checking for and recording vehicle damage

• Driving and ferrying vehicles

Our benefits

Join a culture of improvement, innovation, integrity, and teamwork; and support our community. You will be recognised for your work efforts and milestones, and your personal and professional growth and development will be openly supported. You will be eligible for applicable penalty rates, and access a diverse range of benefits, many of which are at the top of peoples want list in 2023 including flexible hours, competitive remuneration, compensation, incentives, product discounts, learning and development, ideal work conditions / environment for comfort and good working relationships. Mental health support with an employee assistance program and mental health awareness, advocacy, and support, to name a few!

About you

• Excellent communication skills and a positive ‘Can do’ attitude

• Strong customer service skills

• Ability to work both unsupervised and within a team

• Ability to multi-task and highly organised with strong attention to detail

• Willingness to travel and work between locations

• A full and current relevant State driver’s licence

• Experience, although preferred, is not essential.

Applicants with a genuine interest to join us, Apply Today!

Only short-listed candidates will be contacted.


Expressions of Interest

Not seeing your preferred role? Don’t worry, we’re always excited to hear from talented individuals. We’d love to take a look at your resume and keep it on file. You can send them through to people@alphacompanies.com.au.

Our core values

Alpha Car Hire is one of the largest independent car hire providers in Australia, offering a wide range of quality vehicles at affordable rates all-year-round, and is a leading brand of Gubecka Group.

Honesty

Accountability

Respect

Trust

Loyalty

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Our benefits

We are proud to offer a diverse range of benefits to help our valued members feel supported and like they can perform at their best. Our popular benefits include:

  • Flexibility
  • Reward and recognition program
  • Career development
  • Birthday rewards
There is no selected car class in current office. Please choose another Class!