Car Hire Gold Coast

Phone

+61 7 5586 6900 – Local Number

Hours

Mon – Sun: 7:00 AM – 6:00 PM

Services

Afterhours Pick up is available on a limited case-by-case basis for Gold Coast Customers. Please call +61 7 5586 6900 for availability & options. Paperwork and Payment will need to be completed first via email.

Afterhours Drop Off is available on a limited case-by-case basis for Gold Coast Customers. Please call +61 7 5586 6900 for availability & options.

We have a spacious shuttle ready to take you to your car. Please view the map below to see where we’ll pick you up. Please give us a call once you’re ready to go so we can quickly send the shuttle your way.

There are a number of options including prepayment or paying at the counter. If you wish to prepay when you complete your reservation, select the Pay Now or Book over the Phone option to process your payment. Please be aware that even if the booking is prepaid you must present a credit/debit card at the time of collection and pay the applicable bond.

All charges will be in Australian Dollars. We cannot accept responsibility for the fluctuating currency conversion if monies outside of AUD are used.

A valid Mastercard or Visa card must be supplied at collection. Debit cards are acceptable forms of payment. You must present the physical card. The card must be in the name of the hirer. If you cannot present a card in the hirers name, please contact us for assistance.

Please note credit card surcharges may apply to your booking.

Please Note: Alpha Car Hire does not accept cash, gift cards, travel cards, diners, American Express, Apple Pay, Google Pay, or any Tap & Go options using a phone or watch.

Gain complete control of your destinations, experiences and itinerary with unlimited daily kilometres. So, get out there and start making wonderful memories with friends and family.

*Not applicable to People Movers, Moving Vans, Moving Trucks and Utes.

Christmas Day 25th December CLOSED
Boxing Day 26th December 7am – 6pm

How to get to Alpha Car Hire from Gold Coast Airport

Our Coolangatta airport car hire is conveniently located in 10 minutes from the Gold Coast Airport.

We provide complimentary shuttle service from your terminal to our facility which operates every 10-30 minutes.

Car Hire Gold Coast Airport

Instructions for Gold Coast Shuttle Bus Service

  1. Once you collect your luggage and are ready to go, please call 07 5586 6900, so we can send the Shuttle Bus on its way to pick you up.
  2. Once outside, turn left and walk towards the Bus & Coach Transit Area.
  3. Once in the Shuttle bus area, look for the Purple Bus.
  4. Our Shuttle Bus can take up to 9 people at once.
  5. If your flight is delayed, please notify us as soon as you can so we can provide you with an after-hour pick-up instructions.
Gold Coast Airport Shuttle Bus Map

Cheap Car Rental Gold Coast Airport

At Alpha Car Hire Gold Coast, we take pride in our commitment to providing affordable prices for our car rental services and putting our customers first. Our range of rental options ensures we can address every preference and give the best car rental experience possible. If you want to enjoy instant savings, you can book and pay online to take advantage of a lower price for your rental. Or, if you’re planning future trips, you can reserve your car and only pay later upon pickup. Don’t worry about changes in your schedule because you can cancel anytime. For the most personalised and flexible way to secure your transportation, we have a dedicated Concierge Service who can give you insider info on the year’s prices and upcoming deals. At Alpha, we balance affordability, quality and convenience perfectly. Make us your travel partner for your next unforgettable journey.

Easy Booking Process

Here’s a run-through of our quick booking process

Select Location &
Travel Dates

Choose a branch near you and your date and time of travel. Our five locations are located strategically near airports and transport hubs.

Add Optional
Extras

We offer flexible extras that cater to all your needs, including child & booster seatsroadside assistance, extra drivers and much more.

Select
Vehicle Type

Choose your preferred vehicle to meet your transportation needs. We offer commercial and passenger vehicles to suit all your requirements.

Add Driver
Detials

Fill out a short form with your name and contact information so we can get you out on the road faster when you come and pick up your vehicle.

Choose Liability
Protection

Discover the perfect protection tailored to your personal needs from our wide range of options. Know that you’re safe from untoward events.

Select Payment
Options

You can choose to pay online after you book or upon pickup. We currently accept VISA and Mastercard debit and credit cards.

car hire gold coast

Skip the Coolangatta Airport Queues

Skip the hassle of long airport queues and jump straight into your adventure with our off-airport car hire. With us, you can forget about lining up at the Gold Coast Airport car rental counters and enjoy the convenience of a free shuttle service taking you directly to your vehicle. Our fleet of the latest air-conditioned shuttles will let you chat with our drivers for some Gold Coast insider info from a true local. While on board, you’ll also have the time to finish your online check-in, so when you get to our branch, all that’s left to do is collect your keys and drive off to your holiday!

Budget Car Hire in Gold Coast

Cheap car rental to suit all needs and budgets

Cheap car hire Gold Coast

Pick-Up and Return Tips for your Gold Coast Car Hire

Our commitment to providing you with the best rental experience stretches from pick-up to drop-off. The moment you book your car, we provide you with an Online Express Check-In so you won’t have to fill-out forms at the branch. Once you arrive to pick up your vehicle, you simply need to present your valid driver’s license and a credit card for your security bond, and we’ll get you on the road promptly.

The return process is just as simple. Dropping off the car in the same condition as you picked it up and with a full tank of petrol will allow us a faster process. As for your security bond, the return period will depend on your issuing bank’s policies.

We’ll even send you email and SMS reminders of your pick-up and drop-off dates so you can focus on enjoying your trip. Please remember that we’re just a phone call away. Whether you’re running late or need to extend your rental period, call us at 0755866900 and we’ll make it a point to assist you with all your needs.

FAQ's

You may request a quotation and check availability without making a reservation. Complete only the first pages of the rates and reservations process. If you wish to make a reservation at this time and with these details simply continue by pressing the “Book Now” Button.

At the end of the reservation process, you will receive a “Reservation Confirmation” page with the reservation number highlighted. You will also receive a confirmation email containing the details of your reservation and collection procedure.

Yes, however, the person with the credit card must be on the Rental Contract as the main driver so they will need to have a current open driver’s licence written in English.

Extending the rental duration is possible at time of check out or during the rental itself. You will need to contact or come in person to the nearest location. The extension is subject to vehicle availability and extra payment.

Yes. Please contact our Reservations team and they will be more than happy to help. 1300 227 473 or NZ 0800 445 492

You may receive a refund of your booking fee, minus any applicable cancellation fees. We do not charge cancellation fees for bookings cancelled more than 48 hours before pickup. Otherwise, for cancellations within or less than 48 hours of pickup, a fixed $75 cancellation fee will be applicable.

We charge a full day’s fee if the vehicle is returned 2 hours beyond the drop-off time.
For example, if a full-day rental is from 8:00 am to 8:00 am the next day, and you use the vehicle from 8:00 am to 10:00 am the next day, you exceed the 2-hour limit. If you have any questions, please get in touch with our customer service team.

To help you explore more Queensland destinations during your holiday, you can rent a car from us if you’re looking to explore East Coast Suburbs, including Sunshine Coast, Brisbane, Fortitude Valley, Hendra, Brisbane CBD, Redcliffe, Morayfield, Caboolture, Burleigh Heads, Capalaba, Surfers Paradise, Southport, Broadbeach and Toowoomba. 

Our Locations

What Our Customers Say About Us

John RylandJohn Ryland
09:12 24 Jan 23
Good cars, excellent variety and keen rates. Easy website booking. Airport pick up and drop off very good. Good people to deal with. I’ve used these guys twice and will continue on every Brisbane visit.
Simon HogbenSimon Hogben
23:36 29 Nov 22
First time hire with Alpha and I must say it was great. Much better value than other hire companies. Was reticent about the off airport location but the shuttle was easy, virtually no waiting and drivers friendly and polite. Check-in and drop off very easy as well. Again, staff were great. Car clean and no problems.
Kieran SKieran S
00:18 10 Oct 22
I used Alpha 10 years back when they had just started out and loved their service back then, so when it came time to hire another car in Brisbane I sought them out. Super pleased to see their great work has paid off and they are now a massive company but have retained the small company service and vibe. Super friendly staff from the shuttle drivers, to front desk and phones. 0800 is answered quickly unlike others. Nice vehicles and great price. Will be back for sure.
Rustam GilyazovRustam Gilyazov
03:08 27 Sep 22
Great experience renting a truck (both times). In both cases - clean interior, runs well. Hydraulic lift, A/C, cruise control were in good working order. Booked and paid online, no hassle pickup and drop off, friendly staff. Also, great price on truck rental, looks like the best in the city. Don't forget to fill that tank when returning the vehicle.
Leonie NewtonLeonie Newton
05:11 31 Aug 22
The business is located in the perfect spot in Hendra and there is a service station only metres away, making it super easy to refuel just before returning the car. The staff are quick, friendly and efficient. The car I had was relatively new and in excellent condition (although it did need a more thorough clean, which could be due to my last minute booking). The shuttle bus runs regularly and the driver was extremely helpful and considerate. Overall, I was very happy with every aspect of my first experience with them. It won't be my last!