Booking a car should be a stress-free and exciting addition to your holiday plans. There is nothing worse than thinking the process is straightforward & then you get hit with hidden costs or conditions at the counter. With Alpha Car Hire you are covered for any trip, whether it’s for a short stay in the city, a family holiday up the coast or if you need to move house, we have the perfect vehicle for you.
However, unfortunately there are some general restrictions when it comes to hiring a car. We have outlined the process of hiring a car with Alpha, some of things you should consider & what to bring with you when you pick up your rental car at any of the Alpha Car Hire locations. We will cover:
- Hiring a car under 21
- Hiring a car over 75
- Using an international license when hiring a car
- Pre-authorised credit limits
Alpha Car Hire restrictions
If you are planning to rent a car with Alpha Car Hire, whether it’s from Brisbane Airport, Moorooka, Coolangatta, Tullamarine or Sunshine Coast, make sure it’s a hassle-free experience. Our dedicated team of car hire specialists will ensure that your experience is smooth and hassle free, from start to finish.
If you are aged over 21 with an open license you are able to rent with Alpha Car Hire. Typically we rent vehicles to drivers between the ages of 25 to 75, the reason for this is to ensure the safety of the drivers, passengers and the vehicles placed in their care.
For drivers aged between 21 to 24 you will still be able to get a rental, but a daily age surcharge will be applied. There will also be limits to consider, for example, the collision damage waiver will be the only option available for the driver, and you are only allowed to rent the sedan range.
For drivers aged 76 and above, we will require a medical certificate but will not apply an age surcharge & waiver options will not be available. Lastly, the medical certificate should state that you are capable of driving a car.
Please note: If you are below 21, Alpha Car Hire will not give you a rental car.
If you have any questions on your eligibility to rent a car with Alpha, please get in touch here and one of our friendly team of specialists will call you to discuss the car hire process.
Using an international or overseas driver’s license
An Open driver’s license is a requirement for all renters. If you’re a tourist, you will need to present an international drivers’ license. If you are from a non-English speaking country, you will need to also provide a license with English translations. If you have any questions on eligibility on your licence, please get in contact here and one of our Alpha Car Hire team will be in touch to walk you through your options.
Pre-authorised limits for rentals
When you arrive to pick up your car, we require the total cost of the rental plus the pre-authorisation cost for the security bond. The pre-authorisation charges for passenger vehicles are:
- $1,000 for passenger vehicles (including Ute hire), where you have not opted for a liability waiver (regardless of your age at the time of rental).
- $650 for passenger vehicles (including Ute hire), where you have opted for a Collision Damage Waiver (and are aged between 21-24 at the time of rental) or a Premium Protection Waiver (and are 25+ at the time of rental).
- $250 for passenger vehicles (including Ute hire), where you have opted for a Total Protection Waiver (and are 25+ at the time of rental).
If you are renting a commercial vehicle, you will need to be over 25 years old. The relevant pre-authorisations are:
- $1,250 for commercial vehicles, where you have not opted for a liability waiver (and are 25+); and
- $450 for commercial vehicles, where you have opted for a Collision Damage Waiver (and are 25+).
Picking up your car
When you turn up at the Alpha Car Hire office, whether it is Moorooka, Brisbane Airport, Tullamarine, Sunshine Coast or Coolangatta, you will be greeted by one of the friendly rentals team. When you arrive, please have your current drivers licence and credit card or debit card you made the booking with.
Lastly, prepare yourself and the documents you need before booking. That way, you can focus more on the excitement for your trip and the experience of renting with Alpha Car Hire!