Can I check rates without making a reservation?

You may request a quotation and check availability without making a reservation. Complete only the first pages of the rates and reservations process. If you wish to make a reservation at this time and with these details, simply continue by pressing the “Book Now” Button.

How will I know my reservation is confirmed?

At the end of the reservation process, you will receive a “Reservation Confirmation” page with the reservation number highlighted. You will also receive a confirmation email containing the details of your reservation and collection procedure.

Can I extend the rental duration?

Extending the rental duration is possible at the time of check out or during the rental itself. You will need to contact or come in person to the nearest location. The extension is subject to vehicle availability and extra payment.

Is it possible to cancel or modify my reservation once it is confirmed?

Yes, it is. Please contact our Reservations Staff, and they will be more than happy to help. 1300 227 473 or NZ 0800 445 492

Can I pay for my reservation online?

Yes, you can. When you complete your reservation, select Pay Now to process your payment on the spot.

Do you offer long term rental options?

Yes, Alpha Car Hire offers medium and long-term hire agreements. These are costed on a case-by-case basis. Please call 1300 227 473 for a quote on a long-term hire.

Can I use another persons Credit Card to pay for my rental?

Yes, however, the person with the credit card must be on the Rental Contract as the main driver, so they will need to have a current open driver's licence written in English.

Do we charge cancellation Fees?

Alpha Car Hire Trading Pty Ltd reserves the right to charge a minimum cancellation fee of $75 if cancelling within 72 hours of collection.

What happens if I return the vehicle late?

If the vehicle is returned up to 1 hour late, one-third of the rental will be charged. If it is returned greater than two hours late, two-thirds of the rental will be charged, and if returned three hours late or more, then a full day's rental is charged.

In the event of an accident what am I liable to pay?

Please refer to our Car Hire Terms and Conditions

What methods of payment do Alpha Car Hire accept?

Alpha Car Hire Trading Pty Ltd accepts cash, EFTPOS and most major Credit Cards including Visa, and Mastercard. Alpha Car Hire Australia Pty Ltd does require that the main driver on the vehicle holds a current credit card for bond purposes. Unfortunately, we do not accept Amex or Diners cards.

Do I need to check the condition of the vehicle prior to leaving the keys at the counter?

Yes, and if you found a new apparent defect (not listed on the vehicle statement remitted at the time of pick up) you have to inform the Alpha Car Hire employee for joint examination. You will also receive photos of your vehicle by email upon collection. Please refer to the Alpha Car Hire Fair Wear and Tear Guide.

Can I return the vehicle outside the location operating hours?

Yes, you may return your vehicle when the Alpha Car Hire location is closed if prior arrangements have been made. The vehicle will remain your responsibility until it has been checked by a representative of Alpha Car Hire.

Where can I not drive the rental vehicle?

You may drive an Alpha vehicle in most states and Territories however travel is not permitted into or out of the Northern Territory, Western Australia and Tasmania. Travel to any destination via barge or ferry transport is not permitted. Vehicles cannot be driven on unsealed roads or in snow.

Do I need to have an International Drivers Licence?

If you will not be driving for a period that is longer then three (3) months and you have an International Drivers Licence it will be honored by Australian law. If you plan to stay in Australia for more than three months and intend to drive for that period you are required to obtain an International Drivers Permit.

Can I tow using an Alpha Car Hire Vehicle?

No, an Alpha Car Hire vehicle cannot be used to tow or push anything, this forms part of the rental terms and conditions.

How many free kilometres per day?

Unless otherwise specified, the following FREE Kilometres apply to all passenger vehicle classes: 500 Kilometres free per day Unless otherwise specified, the following FREE Kilometres apply to all commercial Vehicle Classes: 100 Kilometres free per day, or you may negotiate your requirements to suit your needs at the time of booking extra kilometres are charged at 32.5 cents per kilometre.

What age do I have to be to rent a vehicle?

The minimum age for all drivers is 21 on a full licence. Drivers aged 21 to 25 are restricted to a compact or intermediate car. Drivers must be on a full licence, we do not hire to provisional drivers. All Drivers under the age of 25 are subject to an additional daily surcharge of $28 inclusive of GST, this will reduce the standard excess to $1,100

Can anyone other than myself drive the car?

Nobody can drive an Alpha Car Hire Vehicle whose name does not appear on the Rental Agreement. When collecting the vehicle each driver must be listed on the Rental Agreement and they must present their drivers licence at time of collection.

If I lock my keys in the vehicle am I covered by Road Side Assistance?

No, Roadside Assistance does not cover non-mechanical defects such as lost keys, keys locked in the vehicle, flat battery due to lights being left on etc. You can however purchase our Roadside Assistance Cover which will cover you in the event of any non-mechanical callouts

Do you offer car rental in other Australian cities?

For our full list of locations please select the locations tab on our website.

How does Alpha Car Hire protect my personal and credit card information online?

The online reservation service is located on a secure server that guarantees the safety of the transaction. The system uses SSL encrypting technology. SSL works by encrypting all communications between your computer and our server so the information cannot be intercepted.

Does Alpha Car Hire offer one-way rentals?

We may offer one way rentals. Please enquire through our reservations centre on 1300 257 473

Do you hire baby capsules?

No we do not hire baby capsules but we have a limited number of forward and rear-facing baby seats and booster seats available upon request

Uncovering the Gems of Aboriginal Tourism in Australia with Car Rental

Hey there, adventure seekers! Are you planning a trip to or around Australia? If so, we’ve got you covered with a deep dive into one of the most enriching experiences this beautiful country has to offer: exploring Aboriginal tourism.

And the best part? We’ll show you how to do it in the most convenient, affordable, and service-oriented way possible – by renting a car tailored to your needs.

Australia is known for its stunning landscapes and unique wildlife, but its true heart lies in its rich Aboriginal culture spanning over 65,000 years. Our practical, friendly, and customer-focused guide is here to help you uncover the land’s hidden gems and connect with the oldest living culture on Earth, creating an unforgettable and authentic Australian experience. Let’s hit the road, shall we?

Aboriginal Tourism: A Cultural Treasure Trove

Aboriginal tourism is like stepping into another world brimming with rich history, vibrant art, spiritual traditions, and a deep connection with the land passed down through generations.

From clapstick making and discovering ancient rock art to enjoying traditional dance performances and engaging with local communities, an incredible array of immersive experiences awaits you. It’s a journey across time and space, encompassing the wisdom of the past, the natural beauty of the present, and the hopes for a sustainable future.

Unlocking the Best of Aboriginal Tourism with Car Rental

When it comes to exploring Aboriginal tourism in Australia, renting a car will be your golden ticket. Unrestricted by schedules, you can build an itinerary around your interests and visit even the most remote locations while enjoying the security and comfort that comes with your rental vehicle.

Access Hidden Gems

Australia is a vast and diverse land, and many of the most remarkable Aboriginal sites and experiences are located off the beaten path. With a rental car, you can navigate the unique terrain and reach remote areas that are otherwise inaccessible by public transport, stepping into a world of untouched beauty and the authentic essence of Aboriginal culture.

Maximize Freedom and Flexibility

Car rentals allow you to plan your journey around your preferred pace and interests rather than being dependent on public transport schedules. You can make last-minute changes, extend your stay at a particular site, or even explore new places on a whim. With a rental car, you decide what, when, and how – ensuring your Aboriginal tourism experience is one-of-a-kind and truly unforgettable.

Value for Money

Budget-conscious travellers can rejoice, as car rental provides an economical alternative to expensive guided tours and taxis. By driving yourself, you gain control over your travel expenses, allowing you to allocate your funds towards other aspects of your journey, such as accommodation, food, and experiences.

A Personal Connection

Renting a car enables you to interact with local Aboriginal communities freely. Leaving group excursions behind, you can forge genuine connections with the indigenous people in a more laid-back and personal way, deepening your understanding of their culture, traditions, and way of life.

Embracing Aboriginal Culture: The Essential Experiences

With so many incredible Aboriginal tourism opportunities across Australia, we know how challenging it can be to decide where to begin. To get you started, here’s our curated list of must-visit landmarks and experiences:

Uluru-Kata Tjuta National Park: Discover the UNESCO World Heritage-listed sacred sites of the Anangu people, including the iconic sandstone monolith, Uluru, and the domed rock formations of Kata Tjuta. Take a guided walk, listen to the stories passed down through generations and witness the mystical landscape transform at sunset.
Kakadu National Park: Home to an extensive collection of ancient rock art, Kakadu National Park offers insight into the spiritual and cultural connections of the Aboriginal people who have inhabited this land for tens of thousands of years. Marvel at the stunning natural beauty and uncover majestic waterfalls, gorges, and abundant wildlife.
Tiwi Islands: Take a ferry to the Tiwi Islands, located off the coast of Darwin, and immerse yourself in the vibrant Aboriginal art scene. Participate in painting workshops, learn about the local dreaming stories, and witness traditional dance performances.
Daintree Rainforest: Step into the oldest rainforest on Earth and experience the ancient culture of the Kuku Yalanji people. Explore the rainforest with local guides, learn how they live in harmony with their surroundings, and partake in traditional fishing and cooking practices.
The Kimberley: This remote region in Western Australia is home to a wealth of Aboriginal culture and history. Traverse the rugged landscapes, learn about the fascinating Wandjina and Gwion rock art, and explore the ancient secrets of the Bungle Bungle Range in Purnululu National Park.

These key experiences are just the tip of the iceberg when it comes to Aboriginal tourism in Australia. Use your rental car as a means to discover other hidden gems throughout the country, unveiling an endless array of cultural treasures.

Practical Tips for Renting a Car for Your Aboriginal Tourism Adventure

Now that we’ve filled your mind with stunning vistas and compelling cultural experiences let’s shift gears a bit. We’re here to ensure your journey is amazing, smooth, and hassle-free. That’s why we’ve prepared a bunch of practical and friendly car rental tips so you can focus on soaking up the unparalleled beauty of Aboriginal culture and the Australian landscape while enjoying the convenience of your rental car.

Choose the Right Vehicle

Deciding on the type of car to rent largely depends on your itinerary and the territory you’ll cover. Will it be smooth highways, rough outback terrains, or a mix of both? Here’s a quick guide:

Compact cars are great for city driving and short trips.
Sedans and SUVs provide ample room for passengers and luggage and are comfortable for longer drives.
4WD vehicles are necessary to tackle rough terrains in the outback or national parks.

Understand Your Rental Contract

Before you drive away, ensure you understand your rental agreement’s terms. Here are a few key areas to check:

Rental period: Ensure you’re clear on the pick-up and drop-off times. Late returns can lead to additional charges.
Mileage: Understand if there are any restrictions on how far you can drive or if there are any extra charges for additional mileage.
Insurance: Check what the rental price covers and what it doesn’t. It’s important to know what you’re liable for in case of an accident or damage to the vehicle.
Extras: Things like GPS, child car seats, or additional drivers can add up, so identify what you really need.

Inspect Your Car

Before leaving the rental station:

Take a few minutes to inspect the car for any existing damage.
Make sure these are documented to avoid disputes later.
Check the fuel level, and if the vehicle is not full, plan a stop at a nearby fuel station.
Familiarize yourself with the car’s features—lights, wipers, idle speed, and the sound system.

Stay Aware of Australian Road Rules

Australian road rules can vary between states, so take time to understand the regulations, especially around speed limits, mobile phone usage, and wildlife. Remember, in Australia, we drive on the left side.

Plan Ahead for Fuel and Refreshments

Australia’s vast landscapes mean petrol stations can be few and far between. Keep an eye on your fuel gauge and fill up when given the opportunity. Also, pack a lunchbox and plenty of water, especially if you’re planning to visit remote Aboriginal sites.

Consider an International Driving Permit

If your driver’s license is not in English, consider getting an International Driving Permit before you travel. Many car rental companies in Australia require this as a translation of your license.

Return the Car as Agreed

To avoid additional charges, return the car with the fuel tank filled and clean before the agreed-upon drop-off time. Also, make sure all your personal belongings have been removed.

We hope these practical and friendly tips set you up for success on your car rental journey as you discover the rich treasure that is Aboriginal Australia. The right planning helps you save money and avoid complications and ensures you get the most out of your travel experience.

Ready, Set, Explore: Book Your Car Rental Today

Now that you’re equipped with these car rental tips, it’s time to take the plunge. Ready to book the car that will take you on the adventure of a lifetime? Contact our warm and helpful concierge service, waiting to guide you through your booking process, offering the best car hire deals that meet your travel needs.

Book Now

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