19B Ourimbah Rd,
Tweed Heads NSW 2485
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What Our Customers Say About Us
Don’t just take our word for it! See what satisfied customers are saying about their Alpha Car Hire Gold Coast Ute rental experience:
Your service on line at counter was prompt.Our car was good and clean, there was no cigarette smell in the car.Alpha shuttle service was great, very good customer service from the gentleman that picked us up and dropped is off at the airport.We would definitely use them again
Made a last minute booking, staff were easy to deal with and friendly. Car was clean and drove well. Very happy 🙂
I have hired cars all over the world and this would be by far the best experience I have ever had. Everyone involved was well trained and helpful. The car was great (Maybe could have had a bit of instruction with use of modern cars). The two drivers of the shuttle were really good and there was very little wait.An all-round pleasant experience.Thank you.
Cannot fault any part of the experience with Alpha Car Hire. The pick up and drop off driver was amazing helpful and very professional, office staff efficient and pleasant, the car was clean but was not impressed with the MG3. Overall a great experience
Highly recommended! Great value, no nonsense car hire co. Airport shuttle drivers were great, and even helped us return to get a handbag left in their waiting room. Service staff explained everything carefully and the car was perfect for our needs!
Car rental for 15 days at very good value for moneyComfortable car adapted to my needsSimple and effective procedures for collecting and returning the vehicleClose to the airportPractical!I recommend +++👍
Fast pickup from the airport and drop on the way back. The staff was friendly, the car was what was expected. Great experience and price.
Alpha provides an excellent array of well-priced, high-quality vehicles for hire. Their service - from the airport shuttle right through the collection of the car - is efficient, friendly, and generally pleasant. On return, the efficiency is magnified, and the shuttle back to the airport is timely and comfortable. The quality of the end-to-end service is very high. I highly recommend Alpha if you ever need a car hire when flying in from Brisbane.
My partner and I rented a car for five day in our stay in the Gold Coast and the price was really good and affordable. The process to pick up and dropp off the car were also really fast and easy, and the car that they gave us was beautiful and really easy to drive!Gonna choose Alpha Car next time for sure! =)
Edited: changing from1 star to 4 because despite the email support being next to nothing - when I picked up second car and the aircon didn’t work consistently I called and explained the intermittent problems and water dripping on my feet and they replaced it the same day. Did waste a half day for me driving there and back but they fixed the problem and that’s most importantI have one positive. The airport shuttle driver was fabulous. But that’s about where it stops.- online communication is extremely poor- car was filthy- car was not full of petrolDespite making contact 3 times about the state of the car and fuel my messages have been ignored. I have left the car far cleaner than when I received it so if their cleaning fee is charged I’ll be annoyed- the warnings about the cleaning fee are quite intense and definitely makes one feel paranoid and unable to enjoy their journeys.Price was okay. Until I extended by 15 hours or so and then completely unreasonable for a car I had had to get up to an acceptable cleaning level of my first day.Photos only a few examples. Unfortunate that I picked the car up in the dark so didn’t see til the morning. On my hire next week I’ll be looking closer for sure.Do not tell me that this is not the ALPHA way and the next customer will benefit. I’d like to know how I will be compensated. And clearly the next customer won’t benefit as I haven’t benefited from all the previous comments with similar complaints.
Customer service is good. Picking up and returning of the car is hassle free. Car is relatively new and well maintained. Price is cheaper compared to other established companies. Shuttle service is efficient. Will definitely recommend to friends and families. Rented from 9th Dec toc 2023.
The airport shuttle was efficient. There’s a free public phone at the international airport that you can use to call for it, and we waited about 10 minutes. The purple buses are easy to spot. When we returned the car at the end of the hire the shuttle went straight away.The car was a fairly basic model with 48k km on the clock but it did the job, and was clean and in good condition. Good value. I would use them again.
Good cars, excellent variety and keen rates. Easy website booking. Airport pick up and drop off very good. Good people to deal with. I’ve used these guys twice and will continue on every Brisbane visit.
First time hire with Alpha and I must say it was great. Much better value than other hire companies. Was reticent about the off airport location but the shuttle was easy, virtually no waiting and drivers friendly and polite. Check-in and drop off very easy as well. Again, staff were great. Car clean and no problems.
I used Alpha 10 years back when they had just started out and loved their service back then, so when it came time to hire another car in Brisbane I sought them out. Super pleased to see their great work has paid off and they are now a massive company but have retained the small company service and vibe. Super friendly staff from the shuttle drivers, to front desk and phones. 0800 is answered quickly unlike others. Nice vehicles and great price. Will be back for sure.
Great experience renting a truck (both times). In both cases - clean interior, runs well. Hydraulic lift, A/C, cruise control were in good working order. Booked and paid online, no hassle pickup and drop off, friendly staff. Also, great price on truck rental, looks like the best in the city. Don't forget to fill that tank when returning the vehicle.
The business is located in the perfect spot in Hendra and there is a service station only metres away, making it super easy to refuel just before returning the car. The staff are quick, friendly and efficient. The car I had was relatively new and in excellent condition (although it did need a more thorough clean, which could be due to my last minute booking). The shuttle bus runs regularly and the driver was extremely helpful and considerate. Overall, I was very happy with every aspect of my first experience with them. It won't be my last!
Conquer Any Project with Our Reliable Utes
Need a tough vehicle to tackle your to-do list? Look no further! Our trusty Ute rentals fit any project, no matter the size. You receive all you require to complete your work at a price that cannot be beaten, which includes:
Ute Features:
- Flexible Utility Vehicle: Choose from a Toyota Hilux or similar, great for carrying tools, and supplies, or having a nice weekend trip.
- Free 100 Kilometers Daily: Get where you need to be without worrying about mileage charges.
- Convenient Pick-Up: Get a free shuttle bus from the airport to our office for an easy car rental process.
- Peace of Mind Protection: Standard liability protection is part of the package to give you more tranquility while driving.
- Streamlined Rentals: Easily manage your booking with digital check-in, reminders by email and SMS, plus free changes or cancellations to your reservation.
- Spacious Cargo Bed: The 2.5m x 1.8m tray comfortably accommodates even bulky items.
- Climate Control: Stay comfortable on the go with air conditioning.
- Tech Connectivity: Use Bluetooth or the USB port to play your music loudly or find your way with no trouble.
- Automatic Transmission: Enjoy a smooth and hassle-free ride.
Book Your Gold Coast Ute Hire in Minutes!
Need a reliable Ute for any project, big or small? Alpha Car Hire makes it easy. Our user-friendly online system lets you book your perfect Ute rental in just a few minutes.
Need some expert advice? Call our friendly staff on 1300 227 473. They’ll answer your questions and help you find the ideal Ute for hauling supplies, tackling a DIY project, or even hitting the beach for some weekend fun.
Don’t let transportation slow you down. Choose Alpha Car Hire for a smooth, efficient, and hassle-free experience. When you take a rental car straight from the airport it is easy, but sometimes it costs more. You might want to think about renting a car from places that are near the Gold Coast but not right there if you want to save money. Look at these close-by car rental places for an affordable and effortless way to rent a vehicle.
Frequently Asked Questions:
No, a full unrestricted driver’s license from your home country is sufficient, provided you have a formal English translation if it’s in another language.
Utes are generally unrestricted for driving on public roads in the Gold Coast region. Insurance coverage may be limited to beaches and remote areas, so check with our team before heading out.
Yes, with some restrictions. Travel to Western Australia, Tasmania, or Northern Territory may require additional permissions or be off-limits entirely. Using the Ute on barge or ferry crossings may also be prohibited. Always confirm these details with us before leaving.
Rental prices vary depending on the size and type of Ute, as well as the rental duration. Distance driven may be an additional cost factor with some companies.
Yes, a valid Visa or Mastercard credit or debit card is required at the time of pick-up. For booking payment, we accept Visa, Mastercard, Google Pay, and Apple Pay for PayNow, while only Visa or Mastercard is accepted for PayLater. Please note that cash, gift cards, American Express, Diners Club, and contactless payments via phone or watch are generally not accepted. Credit card surcharges may also apply to your booking. For more details, see this page.
Absolutely! Utes are ideal for hauling cargo. Be sure to ask about weight restrictions and tie-down options provided by the rental company to ensure the safe transportation of your belongings.