19B Ourimbah Rd,
Tweed Heads NSW 2485
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Hear What Our Satisfied Customers Are Saying
Find out how our clients feel content with their experiences and the opinions they communicate to us:
Your service on line at counter was prompt.Our car was good and clean, there was no cigarette smell in the car.Alpha shuttle service was great, very good customer service from the gentleman that picked us up and dropped is off at the airport.We would definitely use them again
Made a last minute booking, staff were easy to deal with and friendly. Car was clean and drove well. Very happy 🙂
I have hired cars all over the world and this would be by far the best experience I have ever had. Everyone involved was well trained and helpful. The car was great (Maybe could have had a bit of instruction with use of modern cars). The two drivers of the shuttle were really good and there was very little wait.An all-round pleasant experience.Thank you.
Cannot fault any part of the experience with Alpha Car Hire. The pick up and drop off driver was amazing helpful and very professional, office staff efficient and pleasant, the car was clean but was not impressed with the MG3. Overall a great experience
Highly recommended! Great value, no nonsense car hire co. Airport shuttle drivers were great, and even helped us return to get a handbag left in their waiting room. Service staff explained everything carefully and the car was perfect for our needs!
Car rental for 15 days at very good value for moneyComfortable car adapted to my needsSimple and effective procedures for collecting and returning the vehicleClose to the airportPractical!I recommend +++👍
Fast pickup from the airport and drop on the way back. The staff was friendly, the car was what was expected. Great experience and price.
Alpha provides an excellent array of well-priced, high-quality vehicles for hire. Their service - from the airport shuttle right through the collection of the car - is efficient, friendly, and generally pleasant. On return, the efficiency is magnified, and the shuttle back to the airport is timely and comfortable. The quality of the end-to-end service is very high. I highly recommend Alpha if you ever need a car hire when flying in from Brisbane.
My partner and I rented a car for five day in our stay in the Gold Coast and the price was really good and affordable. The process to pick up and dropp off the car were also really fast and easy, and the car that they gave us was beautiful and really easy to drive!Gonna choose Alpha Car next time for sure! =)
Edited: changing from1 star to 4 because despite the email support being next to nothing - when I picked up second car and the aircon didn’t work consistently I called and explained the intermittent problems and water dripping on my feet and they replaced it the same day. Did waste a half day for me driving there and back but they fixed the problem and that’s most importantI have one positive. The airport shuttle driver was fabulous. But that’s about where it stops.- online communication is extremely poor- car was filthy- car was not full of petrolDespite making contact 3 times about the state of the car and fuel my messages have been ignored. I have left the car far cleaner than when I received it so if their cleaning fee is charged I’ll be annoyed- the warnings about the cleaning fee are quite intense and definitely makes one feel paranoid and unable to enjoy their journeys.Price was okay. Until I extended by 15 hours or so and then completely unreasonable for a car I had had to get up to an acceptable cleaning level of my first day.Photos only a few examples. Unfortunate that I picked the car up in the dark so didn’t see til the morning. On my hire next week I’ll be looking closer for sure.Do not tell me that this is not the ALPHA way and the next customer will benefit. I’d like to know how I will be compensated. And clearly the next customer won’t benefit as I haven’t benefited from all the previous comments with similar complaints.
Customer service is good. Picking up and returning of the car is hassle free. Car is relatively new and well maintained. Price is cheaper compared to other established companies. Shuttle service is efficient. Will definitely recommend to friends and families. Rented from 9th Dec toc 2023.
The airport shuttle was efficient. There’s a free public phone at the international airport that you can use to call for it, and we waited about 10 minutes. The purple buses are easy to spot. When we returned the car at the end of the hire the shuttle went straight away.The car was a fairly basic model with 48k km on the clock but it did the job, and was clean and in good condition. Good value. I would use them again.
Good cars, excellent variety and keen rates. Easy website booking. Airport pick up and drop off very good. Good people to deal with. I’ve used these guys twice and will continue on every Brisbane visit.
First time hire with Alpha and I must say it was great. Much better value than other hire companies. Was reticent about the off airport location but the shuttle was easy, virtually no waiting and drivers friendly and polite. Check-in and drop off very easy as well. Again, staff were great. Car clean and no problems.
I used Alpha 10 years back when they had just started out and loved their service back then, so when it came time to hire another car in Brisbane I sought them out. Super pleased to see their great work has paid off and they are now a massive company but have retained the small company service and vibe. Super friendly staff from the shuttle drivers, to front desk and phones. 0800 is answered quickly unlike others. Nice vehicles and great price. Will be back for sure.
Great experience renting a truck (both times). In both cases - clean interior, runs well. Hydraulic lift, A/C, cruise control were in good working order. Booked and paid online, no hassle pickup and drop off, friendly staff. Also, great price on truck rental, looks like the best in the city. Don't forget to fill that tank when returning the vehicle.
The business is located in the perfect spot in Hendra and there is a service station only metres away, making it super easy to refuel just before returning the car. The staff are quick, friendly and efficient. The car I had was relatively new and in excellent condition (although it did need a more thorough clean, which could be due to my last minute booking). The shuttle bus runs regularly and the driver was extremely helpful and considerate. Overall, I was very happy with every aspect of my first experience with them. It won't be my last!
Our Gold Coast Moving Van Features
At Alpha Car Hire, we understand the unique challenges of both residential and commercial moves on the Gold Coast. That’s why we offer reliable moving vans, designed to streamline your relocation and minimise downtime.
Moving Van Features
- Spacious Cargo Area (5.2 cubic meters): Families can put all their things in one journey. For companies, move stock, tools, or workplace furnishings with good efficiency.
- Get 100 kilometres each day for free; concentrate on unpacking, arranging your store or discovering the new office area without worrying about distance restrictions.
- Moving without stress: Stay calm and control easily with tools such as a cooling system, wireless connection for your phone, and parking sensors to help you move backwards comfortably.
- Easily book your move: Control it well by checking in online, getting reminders by email, and having the option to make changes to your booking when you need to fit in with your timetable.
- Peace of Mind: Standard Liability Protection comes with it for extra security, which makes you feel calm and safe while moving.
- Get easy transport from the airport: Our service helps you when you arrive or leave by giving you a ride straight to the airport, which saves you time and effort.
How to Book Your Moving Van Rental: Quick & Easy Options
Making sure your LDV G10+ van is ready for your move to the Gold Coast is very easy. Pick the way that works best for you.
- Online Booking: Go to our website and use the simple online system for making a booking. It is fast, handy, and you can finish in only a few minutes.
- Contact Us: Do you like more human interaction? Please phone us at +61 1300 227 473. Our helpful team members are always pleased to respond to any inquiries and help you reserve your moving van.
Start Planning Your Gold Coast Escape Today!
Ready to conquer your Gold Coast move, residential or commercial? Book your LDV G10+ van today and get a FREE quote! Don’t put your life or business on hold! Start your Gold Coast adventure with Alpha Car Hire.
Alpha Car Hire offers the most affordable moving van rentals on the Gold Coast and surrounding areas. Here are just a few of the locations we serve:
- Ashmore
- Benowa
- Biggera Waters
- Bilinga
- Broadbeach
- Broadbeach Waters
- Bundall
- Burleigh
- Carrara
- Coolangatta
- Coombabah
- Currumbin
- Elanora
- Helensvale
- Hope Island
- Labrador
- Main Beach
- Mermaid Beach
- Merrimac
- Miami
- Molendinar
- Mudgeeraba
- Nerang
- Oxenford
- Pacific Pines
- Palm Beach
- Robina
- Runaway Bay
- Southport
- Surfers Paradise
- Tallebudgera
- Tugun
Frequently Asked Questions:
In most cases, you can drive a van on a standard Queensland car license, provided it weighs less than 4.5 tonnes and has a maximum of 12 seats. This covers most vans for hire.
Alpha Car Hire only rents moving vans to drivers who are 25 years old or older. Drivers under 25 can still rent Mystery Cars, Economy Cars, Compact Cars, Compact SUVs, Compact Hybrid SUVs, Intermediate Cars, and Utes, but they are subject to an age surcharge.
Yes, Alpha Car Hire offers long-term rental deals.
Alpha Car Hire offers three optional insurance packages to reduce your liability for potential damage:
1. Standard Liability Protection (included): This covers you for a $5,000 Damage Liability Fee in case of:
- Multiple vehicle accidents
- Single vehicle accidents
- Windscreen & tyre damage
2. $500 Damage Liability ($35/day): Reduces your Damage Liability Fee to $500 and covers the same incidents as Standard Protection. Not available for local renters.
3. $0 Damage Liability ($42/day): Removes your Damage Liability Fee entirely and covers the same incidents as Standard Protection. This option is not available for local renters.
Yes, at Alpha Car Hire, adding an extra driver costs just $9.90 per day.
Yes, Alpha Car Hire offers convenient pickup options from various locations, including Gold Coast Airport.
We provide a complimentary shuttle service from your terminal to our facility, operating every 10-30 minutes.
We offer free cancellation on most rentals, with some exceptions. Please refer to our terms and conditions for full details.
- Van: Drives itself, can be converted for camping, easier to handle (less space).
- Caravan: Towed trailer, more living space (less maneuverable, needs tow vehicle).
Need a van in Gold Coast? Alpha Car Hire has incredible rates starting from $85/day. Perfect for budget travelers and relocations!