Need Assistance? Call Us: AU 1300 227 473 | NZ 0800 445 492
A female traveler stands at a baggage claim carousel, waiting for her luggage to arrive at the airport.

Your Easy Guide to Picking Up Your Alpha Rental from Sydney Airport (SYD)

Welcome to Sydney! You’ve landed, grabbed your bags, and you’re ready to start your adventure. The last thing you want is a confusing or stressful car rental pickup. At Alpha Car Hire, we make the process as simple and seamless as possible. Our depot is conveniently located just minutes from the terminal, allowing you to bypass the airport traffic and get on your way faster.
This step-by-step guide will show you exactly what to do.


✅ Collect Your Luggage and Call for Our Free Shuttle

After you have all your bags, give our local Sydney Airport depot a quick call on +61 2 8355 1933. Our team will dispatch the shuttle for you. Look for a distinctive blue shuttle bus with ‘Park on King’ and ‘Alpha Car Hire’ signs.

A friendly shuttle bus driver assists a customer with her luggage next to the blue 'Park on King' shuttle at the airport pickup bay.

✅ Finding the Shuttle Pickup Point

For Domestic Arrivals
(T2 – Virgin, Jetstar & Regionals)

  • Exit the terminal at ground level and turn left.
  • Follow the footpath as it bends to the right.
  • Proceed to the outer road section for public access and wait at the Park on King bus stop (near Bays 4-11).

For Domestic Arrivals
(T3 – Qantas)

  • Exit the terminal at ground level and turn right.
  • Follow the footpath as it bends to the left.
  • Proceed to the outer road section for public access and wait at the Park on King bus stop (near Bays 4-11).

For International Arrivals
(T1)

  • Exit the arrival hall and turn right.
  • Follow the signs directing you to the Shuttle Bus area.
  • Please wait at Bay 22.
  • Let the driver of the blue Park on King shuttle know that you are going to Alpha Car Hire.

Please be aware: During peak times, a wait of up to 25 minutes may be expected. We appreciate your patience!


✅ The Quick Drive to Our Depot

Sit back and relax for the short drive to our office, located at 338 King St, Mascot NSW 2020, Australia.

✅ Finalise and Collect Your Keys

Upon your arrival, our team will be ready for you. If you’ve used our online check-in, this step should be quick. We’ll just need to sight your driver’s licence, get a quick signature, and hand you the keys. Before you know it, you’ll be on the road.

✅ Exploring Sydney and Beyond

From our Mascot depot, you have easy access to the M1 and M5 motorways, putting all of Sydney and New South Wales at your fingertips. Whether you’re heading straight into the heart of the Sydney CBD or starting a coastal road trip, you’ll have a head start on the traffic.

Have a fantastic time in Sydney!