Can I check rates without making a reservation?

You may request a quotation and check availability without making a reservation. Complete only the first pages of the rates and reservations process. If you wish to make a reservation at this time and with these details, simply continue by pressing the “Book Now” Button.

How will I know my reservation is confirmed?

At the end of the reservation process, you will receive a “Reservation Confirmation” page with the reservation number highlighted. You will also receive a confirmation email containing the details of your reservation and collection procedure.

Can I extend the rental duration?

Extending the rental duration is possible at the time of check out or during the rental itself. You will need to contact or come in person to the nearest location. The extension is subject to vehicle availability and extra payment.

Is it possible to cancel or modify my reservation once it is confirmed?

Yes, it is. Please contact our Reservations Staff, and they will be more than happy to help. 1300 227 473 or NZ 0800 445 492

Can I pay for my reservation online?

Yes, you can. When you complete your reservation, select Pay Now to process your payment on the spot.

Do you offer long term rental options?

Yes, Alpha Car Hire offers medium and long-term hire agreements. These are costed on a case-by-case basis. Please call 1300 227 473 for a quote on a long-term hire.

Can I use another persons Credit Card to pay for my rental?

Yes, however, the person with the credit card must be on the Rental Contract as the main driver, so they will need to have a current open driver's licence written in English.

Do we charge cancellation Fees?

Alpha Car Hire Trading Pty Ltd reserves the right to charge a minimum cancellation fee of $75 if cancelling within 72 hours of collection.

What happens if I return the vehicle late?

If the vehicle is returned up to 1 hour late, one-third of the rental will be charged. If it is returned greater than two hours late, two-thirds of the rental will be charged, and if returned three hours late or more, then a full day's rental is charged.

In the event of an accident what am I liable to pay?

Please refer to our Car Hire Terms and Conditions

What methods of payment do Alpha Car Hire accept?

Alpha Car Hire Trading Pty Ltd accepts cash, EFTPOS and most major Credit Cards including Visa, and Mastercard. Alpha Car Hire Australia Pty Ltd does require that the main driver on the vehicle holds a current credit card for bond purposes. Unfortunately, we do not accept Amex or Diners cards.

Do I need to check the condition of the vehicle prior to leaving the keys at the counter?

Yes, and if you found a new apparent defect (not listed on the vehicle statement remitted at the time of pick up) you have to inform the Alpha Car Hire employee for joint examination. You will also receive photos of your vehicle by email upon collection. Please refer to the Alpha Car Hire Fair Wear and Tear Guide.

Can I return the vehicle outside the location operating hours?

Yes, you may return your vehicle when the Alpha Car Hire location is closed if prior arrangements have been made. The vehicle will remain your responsibility until it has been checked by a representative of Alpha Car Hire.

Where can I not drive the rental vehicle?

You may drive an Alpha vehicle in most states and Territories however travel is not permitted into or out of the Northern Territory, Western Australia and Tasmania. Travel to any destination via barge or ferry transport is not permitted. Vehicles cannot be driven on unsealed roads or in snow.

Do I need to have an International Drivers Licence?

If you will not be driving for a period that is longer then three (3) months and you have an International Drivers Licence it will be honored by Australian law. If you plan to stay in Australia for more than three months and intend to drive for that period you are required to obtain an International Drivers Permit.

Can I tow using an Alpha Car Hire Vehicle?

No, an Alpha Car Hire vehicle cannot be used to tow or push anything, this forms part of the rental terms and conditions.

How many free kilometres per day?

Unless otherwise specified, the following FREE Kilometres apply to all passenger vehicle classes: 500 Kilometres free per day Unless otherwise specified, the following FREE Kilometres apply to all commercial Vehicle Classes: 100 Kilometres free per day, or you may negotiate your requirements to suit your needs at the time of booking extra kilometres are charged at 32.5 cents per kilometre.

What age do I have to be to rent a vehicle?

The minimum age for all drivers is 21 on a full licence. Drivers aged 21 to 25 are restricted to a compact or intermediate car. Drivers must be on a full licence, we do not hire to provisional drivers. All Drivers under the age of 25 are subject to an additional daily surcharge of $28 inclusive of GST, this will reduce the standard excess to $1,100

Can anyone other than myself drive the car?

Nobody can drive an Alpha Car Hire Vehicle whose name does not appear on the Rental Agreement. When collecting the vehicle each driver must be listed on the Rental Agreement and they must present their drivers licence at time of collection.

If I lock my keys in the vehicle am I covered by Road Side Assistance?

No, Roadside Assistance does not cover non-mechanical defects such as lost keys, keys locked in the vehicle, flat battery due to lights being left on etc. You can however purchase our Roadside Assistance Cover which will cover you in the event of any non-mechanical callouts

Do you offer car rental in other Australian cities?

For our full list of locations please select the locations tab on our website.

How does Alpha Car Hire protect my personal and credit card information online?

The online reservation service is located on a secure server that guarantees the safety of the transaction. The system uses SSL encrypting technology. SSL works by encrypting all communications between your computer and our server so the information cannot be intercepted.

Does Alpha Car Hire offer one-way rentals?

We may offer one way rentals. Please enquire through our reservations centre on 1300 257 473

Do you hire baby capsules?

No we do not hire baby capsules but we have a limited number of forward and rear-facing baby seats and booster seats available upon request

Top Car Gadgets of 2023: The Ultimate Guide for Australian Drivers

In the dynamic universe of automotive design and technology, the smallest elements often make the biggest impact. Despite their size, car gadgets dramatically enhance the driving experience, magnifying convenience, functionality, and safety. This article curates some of the best car gadgets and accessories that will become essential tools for Australian drivers in 2023.

The Best Car Gadgets for 2023

As we edge closer to 2023, let’s take a sneak peek at some of the best car gadgets set to make waves in the automotive world.

Intelligent Car Alarm Systems: Breaking away from traditional systems, these smart alarms sync with a smartphone app and offer real-time alerts about any irregular activity detected, ensuring top-notch vehicle security.
Smart DashCam: We’re not talking about the rudimentary dash cams of yesterday. The upcoming wave features high-resolution recording, GPS tracking, AI-enabled accident detection, and even automatic emergency calls.
Driver Fatigue Monitoring Systems: Designed to combat one of the major causes of road accidents—driver fatigue—these intuitive systems use facial recognition and eye-tracking to detect signs of driver fatigue and alert them promptly.

The Best Car Gadgets and Accessories

Delving deeper into automotive accessories, numerous devices are ready to redefine on-road comfort and convenience.

High-Tech Car Mounts: With wireless charging and one-touch functionality, the futuristic car mounts ensure that your smartphone is safe, accessible, and always charged.
Cool Box Electric Cooler: Making road trips and camping adventures complete, the electric cooler ensures your snacks and beverages remain cold, no matter how hot the Australian summer gets.
Signal Booster: Losing network in remote areas can be troublesome. A signal booster eradicates this concern, ensuring consistent cellular reception throughout your journey.

Best Car Camping Gadgets

Camping is a favourite pastime for Australians. These car camping gadgets aim to make your experience even more memorable.

Portable Charging Stations: With the ability to charge multiple devices simultaneously, these stations ensure no device runs out of juice on your camping vacation.
Solar-Powered Fridge Freezer: Harnessing the abundant Australian sunshine, this gadget ensures your food stays fresh without putting a strain on your car battery.

Best New Car Gadgets

2023 sees an evolution of existing gadgets and the introduction of novelties that promise to reconnect us with the joy of driving.

Augmented Reality Navigation: Using AR technology, the next-gen navigation systems project directions onto your windscreen, making it more intuitive and immersive.
Smart Car Adaptors: Not your regular adaptors, these devices monitor your car’s health, provide maintenance reminders, track your trip, and even call for help in case of emergencies.

Does the Car Type Matter?

For Australians looking for cost-effective and reliable vehicles to maximise the benefits of these gadgets, Economy Car Rentals offer an excellent solution, encapsulating functionality and frugality. When it comes to larger groups or more demanding cargo needs, consider the convenience of a Van Hire. Seeking the perfect balance between size, performance, and fuel efficiency? Explore your options with Mid-size Car Rental.

Heralding an innovative and safer future of driving, these car gadgets are set to change how we engage with our vehicles. Whether it’s improving comfort with high-tech accessories, enhancing our camping experiences, or leveraging cutting-edge technology to ensure safety, the best car gadgets of 2023 promise exceptional experiences to Australian drivers. Accelerate forward and gear up to embrace these innovations that are set to revolutionise the road.

Maximising Your Road Trip Experience with Car Gadgets

Australia, a country known for its vast landscapes and scenic routes, offers a breathtaking driving experience. From coastal highways to outback adventures, the routes you can take are plenty. Each journey becomes even more enjoyable when equipped with the latest car gadgets. Let’s discover some destinations where you can make the most out of these incredible car accessories.

Sydney to Melbourne: A Breathtaking Coastal Drive

The distance between the bustling cities of Sydney and Melbourne, which most travellers cover by flight, offers a fascinating road trip experience if explored by car. A car hire Sydney ensures the journey is as comfortable as possible. Frequented by picturesque locations, this drive has much to offer.

The highlight of this route is a stretch of road known as the Sea Cliff Bridge. A smart dashcam, one of the top gadgets for 2023, will ensure you capture stunning images of this awe-inspiring route and the crashing waves below. It guarantees safety with its AI-enabled accident detection too.

Exploring the Cultural Hub: Melbourne

Start your adventure riding a hire car Melbourne with the latest car gadgets installed, making your city exploration convenient and efficient. Melbourne has a vibrant art scene, grand architecture, and a rich culinary culture that begs to be explored.

The intelligent car alarm system will allow you to enjoy Melbourne’s vibrant nightlife without worrying about the safety of your vehicle. It sends alerts directly to your smartphone, ensuring real-time security.

Sunshine Coast – A Tropical Paradise

The Sunshine Coast lures travellers with its sun-soaked beaches and tropical hinterland. Avail of a rent-a-car Sunshine Coast and drive your way through the magnificent Glass House Mountains or the tranquil Noosa National Park.

Car camping gadgets like a solar-powered fridge freezer would be a great addition to your trip. Explore the Sunshine Coast’s hidden beaches and have your snacks and beverages chilled— regardless of how remote your location is!

Exploring Gold Coast: Surf, Sun, and Fun

With a cheap car hire Gold Coast Airport, the city opens up many possibilities. Let the high-tech car mount guide you through the bustling city and its many attractions without the hassle of handling your phone.

Or, if you prefer, let your hair down on the sun-kissed beaches and let the intelligent car alarm system guarantee the security of your vehicle while you surf the welcoming waves.

Brisbane: A Blend of Urban Cool and Natural Beauty

Brisbane offers a sweet spot between modern urban infrastructure and natural splendour. With a rent-a-car Brisbane, you can explore the city’s landmarks.

The smart car adaptors will be an excellent companion for this city trip. They not only charge your devices, ensuring you won’t miss a photo opportunity but also analyse your vehicle’s health, ensuring an uninterrupted journey.

Tech-Up your Road Trips for the Best Experience

With their unique attractions, these road trip destinations offer the perfect opportunity to employ these innovative car gadgets. Whether capturing breathtaking landscapes or ensuring comfort and safety during your trip, these gadgets add unforgettable dimensions to Australian road trips. Next time you plan a vacation down under, remember— the right car gadgets can turn any drive from ordinary to extraordinary.

Maximise your Trip Even Further with Alpha Car Hire

Our fleet covers a wide selection of vehicles perfect for any purpose and destination. Plus, you can rent any of our late-model cars through flexible payment options, such as paying upfront for the best prices, reserving and paying later for future holidays, or booking over the phone with our concierge service, which can talk you through your best options, including the year’s best prices and exclusive car hire discount codes.

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