If you’ve just booked your car rental for a holiday, there are a few things you need to keep in mind. After all, you wouldn’t want to deal with extra rental charges and lost valuables after hiring a car. Here are a few tips for a hassle-free trip.

 Make your life easier with the right toll payment method


Everyone hates extra charges–they can really do a number on your rental fees. This is why it’s best to make toll fee arrangements before picking up your car. Choose whichever method is more convenient for you–toll passes, toll tags, or payments through your bank account. Each state has their own policies on tolls, so call your toll payment provider for more details. Even better ask the car rental firm – you can guarantee they know how you can do this. Did you know that most rental firms dislike tolls as much as you, but with no control over tolls, rental firms have to ensure the tolls are paid on the vehicle by the person driving it.

Have enough fuel for the trip back home

You’re on your way back after days of exploring the hinterlands when you realise your fuel tank is almost empty. You look around, and you see you’re hundreds of miles away from the nearest gas station. Imagine if you have to deal with this and you have a flight to catch. To avoid all the drama, refill the tank before returning the car to the depot. This way, you won’t have to worry about getting stuck in the middle of nowhere and messing up your travel plans. And you won’t pay additional fees if the car hire firm has to refuel the vehicle for the next driver. It’s just a case of good courtesy on everyone’s part.

Save money with excess waivers
excess waiver

Life is full of surprises. One minute you’re driving to the beach, and next your rental car’s bumper gets bumped. You now have to deal with car rental insurance fees and other charges that can drain your travel budget. To get rid of these often higher-than-thought charges, include an excess waiver in your package. Depending on the waiver you choose, you can get zero excess or reduced liability rates. Either way, you get to save money in case you get into an accident. Keep in mind that liability charges can cost thousands of dollars. Who can afford to throw away that amount of money for a minor fender bender, right?

Don’t panic if you’ve left something behind

You’re planning to propose to your girlfriend, so you hire a car for a romantic trip. Your nerves get the best of you so you actually forgot the ring while wrapped inside a sock at the back of the rental car. Before you lose your cool, remember that people leave stuff behind all the time. This is why car rentals have lost and found counters (you wouldn’t believe the number of items left behind by our customers). Give us a call, and we’d be happy to help you out. We know how travelling can sometimes be stressful, so give yourself a break if you do leave a valuable behind. And don’t worry, we’d be more than happy to return it to you.

Expect the unexpected

Emergency situations happen to everyone, and we all know how it feels like to be in a tight spot. If you need to cut your holiday short, don’t hesitate to call us. Look for the manager and let us know about your situation. We’ll hear you out and discuss your alternative options. Travel plans change all the time, so we’re more than happy to help you get sorted out in case you need to get home quick.

Extra charges, lost valuables, and emergency cancellations–dealing with all these can be less stressful if you know your options and you’ve done a bit of preparation. If you have questions about your Alpha car hire, ring us up and we’ll help you make the most of your car rental package.