Can I check rates without making a reservation?

You may request a quotation and check availability without making a reservation. Complete only the first pages of the rates and reservations process. If you wish to make a reservation at this time and with these details, simply continue by pressing the “Book Now” Button.

How will I know my reservation is confirmed?

At the end of the reservation process, you will receive a “Reservation Confirmation” page with the reservation number highlighted. You will also receive a confirmation email containing the details of your reservation and collection procedure.

Can I extend the rental duration?

Extending the rental duration is possible at the time of check out or during the rental itself. You will need to contact or come in person to the nearest location. The extension is subject to vehicle availability and extra payment.

Is it possible to cancel or modify my reservation once it is confirmed?

Yes, it is. Please contact our Reservations Staff, and they will be more than happy to help. 1300 227 473 or NZ 0800 445 492

Can I pay for my reservation online?

Yes, you can. When you complete your reservation, select Pay Now to process your payment on the spot.

Do you offer long term rental options?

Yes, Alpha Car Hire offers medium and long-term hire agreements. These are costed on a case-by-case basis. Please call 1300 227 473 for a quote on a long-term hire.

Can I use another persons Credit Card to pay for my rental?

Yes, however, the person with the credit card must be on the Rental Contract as the main driver, so they will need to have a current open driver's licence written in English.

Do we charge cancellation Fees?

Alpha Car Hire Trading Pty Ltd reserves the right to charge a minimum cancellation fee of $75 if cancelling within 72 hours of collection.

What happens if I return the vehicle late?

If the vehicle is returned up to 1 hour late, one-third of the rental will be charged. If it is returned greater than two hours late, two-thirds of the rental will be charged, and if returned three hours late or more, then a full day's rental is charged.

In the event of an accident what am I liable to pay?

Please refer to our Car Hire Terms and Conditions

What methods of payment do Alpha Car Hire accept?

Alpha Car Hire Trading Pty Ltd accepts cash, EFTPOS and most major Credit Cards including Visa, and Mastercard. Alpha Car Hire Australia Pty Ltd does require that the main driver on the vehicle holds a current credit card for bond purposes. Unfortunately, we do not accept Amex or Diners cards.

Do I need to check the condition of the vehicle prior to leaving the keys at the counter?

Yes, and if you found a new apparent defect (not listed on the vehicle statement remitted at the time of pick up) you have to inform the Alpha Car Hire employee for joint examination. You will also receive photos of your vehicle by email upon collection. Please refer to the Alpha Car Hire Fair Wear and Tear Guide.

Can I return the vehicle outside the location operating hours?

Yes, you may return your vehicle when the Alpha Car Hire location is closed if prior arrangements have been made. The vehicle will remain your responsibility until it has been checked by a representative of Alpha Car Hire.

Where can I not drive the rental vehicle?

You may drive an Alpha vehicle in most states and Territories however travel is not permitted into or out of the Northern Territory, Western Australia and Tasmania. Travel to any destination via barge or ferry transport is not permitted. Vehicles cannot be driven on unsealed roads or in snow.

Do I need to have an International Drivers Licence?

If you will not be driving for a period that is longer then three (3) months and you have an International Drivers Licence it will be honored by Australian law. If you plan to stay in Australia for more than three months and intend to drive for that period you are required to obtain an International Drivers Permit.

Can I tow using an Alpha Car Hire Vehicle?

No, an Alpha Car Hire vehicle cannot be used to tow or push anything, this forms part of the rental terms and conditions.

How many free kilometres per day?

Unless otherwise specified, the following FREE Kilometres apply to all passenger vehicle classes: 500 Kilometres free per day Unless otherwise specified, the following FREE Kilometres apply to all commercial Vehicle Classes: 100 Kilometres free per day, or you may negotiate your requirements to suit your needs at the time of booking extra kilometres are charged at 32.5 cents per kilometre.

What age do I have to be to rent a vehicle?

The minimum age for all drivers is 21 on a full licence. Drivers aged 21 to 25 are restricted to a compact or intermediate car. Drivers must be on a full licence, we do not hire to provisional drivers. All Drivers under the age of 25 are subject to an additional daily surcharge of $28 inclusive of GST, this will reduce the standard excess to $1,100

Can anyone other than myself drive the car?

Nobody can drive an Alpha Car Hire Vehicle whose name does not appear on the Rental Agreement. When collecting the vehicle each driver must be listed on the Rental Agreement and they must present their drivers licence at time of collection.

If I lock my keys in the vehicle am I covered by Road Side Assistance?

No, Roadside Assistance does not cover non-mechanical defects such as lost keys, keys locked in the vehicle, flat battery due to lights being left on etc. You can however purchase our Roadside Assistance Cover which will cover you in the event of any non-mechanical callouts

Do you offer car rental in other Australian cities?

For our full list of locations please select the locations tab on our website.

How does Alpha Car Hire protect my personal and credit card information online?

The online reservation service is located on a secure server that guarantees the safety of the transaction. The system uses SSL encrypting technology. SSL works by encrypting all communications between your computer and our server so the information cannot be intercepted.

Does Alpha Car Hire offer one-way rentals?

We may offer one way rentals. Please enquire through our reservations centre on 1300 257 473

Do you hire baby capsules?

No we do not hire baby capsules but we have a limited number of forward and rear-facing baby seats and booster seats available upon request

Accommodation options to choose from in Adelaide

Accommodation to choose from in Adelaide

January 29, 2019

Posted by: alphacarhire

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Adelaide has a lot to offer travellers who come to visit the city. There are wineries, parks, and so much more for everyone to enjoy. In fact, you will want to stay for at least a few days in the city just to see it all. But where can you find the best accommodation in Adelaide?

Adelaide accommodation to choose from

Aside from a variety of tourist spots, Adelaide is also home to unique accommodation. They add a bit of fun to your stay. All of these accommodation options offer the best service and rooms that will ensure that you come back in the near future. Here are some of them:

The Fire Station Inn- Residency Plus

If you’ve ever wanted to know what it’s like to live in a Fire Station, then now is your chance. Initially built in 1866 as a shop it was converted in 1904 to a fire station. The Fire Station Inn has three bedrooms and two spa bathrooms. It’s also convertible to two separate suites each with their own ensuite spa bathroom.

The delightful choices for brekky are also to die for. Guests can choose between continental provisions, European breakfast or English. It’s one of the more unique accommodations in the area that promises a lovely stay.

“Sea the Views” at Glenelg

Everyone wants a room with a view. The apartment at Glenelg offers just that. The view, in this case, is bodies of water.

Imagine waking up and seeing the marina and a panoramic view of the reserve. At night, you get to bask in the lights that give light to Adelaide Hills.

Melbourne Street Mews

Melbourne Street Mews is part of the North Adelaide Heritage Group. This accommodation is a 1860s heritage cottage, and it comes with two luxurious suites.

The accommodation has a variety of features for guests to enjoy. That includes a spa marble bathroom, showers with underfloor heating, jarrah galley kitchenettes and a drawing room complete with open log fire.

It’s a cozy spot to spend a romantic evening with your spouse, so make sure to book early to guarantee a room.

International Suite

The International Suite can accommodate up to six people. If you’re looking for a place to stay for an overnight party, this is the ideal place.

The International Suite is one of the best accommodation options if you’re visiting Adelaide with friends. The rooms can accommodate up to six people, and you can get a view of kangaroos in their natural habitat.

Adelaide Luxury Beach House

When it comes to luxury and comfort, there’s nothing better than the Adelaide Luxury Beach House. They won multiple SA Tourism Awards since 2015, and are ready to defend their title.

The accommodation is ideal for large parties, as it can comfortably accommodate between 2 to 12 people. So, consider the Adelaide Luxury Beach House when you’re looking for accommodation for your next business trip or even wedding.

Here you can catch a glimpse of a sunset over the sea. Along with a spa bath, complimentary bottle of sparkling wine and chocolates.

Once you’ve made a choice on which accommodation to stay, make your bookings as early as possible. That way, your room will be ready for you to rest up after the long drive.

Speaking of long drives, you will need a car to get around Adelaide and see everything it has to offer. So, don’t forget to book car hire in Adelaide so you can drive yourself to your destinations with ease.

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