We have all been there. You step off the plane, exhausted from the flight, only to see a queue at the rental desk that looks longer than the line for a theme park ride.
Christmas and New Year are the absolute peak for Australian airports.
Terminals are packed, tempers are short…
…and efficiency usually goes out the window. But it doesn’t have to be that way.
If you are flying in this week, use these 4 insider hacks to fast-track your arrival and start your holiday while everyone else is still waiting for their bags.
The “Split Team” Tactic
If you are travelling with a partner or friend, do not stick together. Divide and conquer.
The moment the seatbelt sign turns off, one person (the primary driver) should head straight for the exit to sort out the transport, while the other waits at the carousel for the luggage. By the time the bags actually arrive, the driver has already sorted the paperwork, and the shuttle is on its way.
Have Your Documents Ready (Seriously)
You would be amazed at how many people wait until they are standing at the front of the counter to start digging through their backpack for their wallet. This slows everything down.
While you are on the shuttle bus, have your Driver’s Licence and Credit Card out and in your hand. Suppose you have your booking confirmation number screenshot on your phone, even better. Being ready means you are processed in 60 seconds, not 6 minutes.
The Off-Airport Advantage
Here is a secret: sometimes the “convenience” of an in-terminal desk isn’t convenient at all. During Christmas, the queues for the big multinational brands inside the terminal can be an hour long.
Because we operate a premium off-airport service, our shuttle picks you up from the designated zone and whisks you straight to our depot. Often, you will be in your car and driving away before the people inside the terminal have even reached the front of the line.
When you book your car rental Brisbane Airport pickup with us, you are skipping the terminal chaos entirely.
Track Your Own Flight
Delays happen. If your flight is running late, give us a quick call the moment you land.
While we monitor flight numbers, a quick “Hey, I’ve just landed” call alerts our depot team to prep your contract immediately. It ensures that when you step off that shuttle bus, your keys are ready and waiting on the counter.
The Bottom Line
Speed comes down to preparation. Book early, have your ID ready, and use the shuttle to your advantage. The beach is waiting—don’t let a queue hold you back.
