Flying into Melbourne Airport and need a smooth transition from your flight to your rental car? Alpha Car Hire Melbourne Airport makes it simple — but knowing the exact process will save you time and hassle, especially if you’re arriving with luggage, kids, or after a long-haul flight.
This comprehensive guide walks you through exactly what to do from the moment you land to when you drive away in your Alpha rental.
Step 1: Land, Collect Your Luggage & Have Your Documents Ready
Once you’ve arrived and collected your baggage, ensure you have the following ready to go:
- Your booking confirmation (printed or on your phone).
- A valid driver’s licence for all nominated drivers.
- A credit card in the name of the main driver for the security hold.
If you’ve booked additional extras like child seats or GPS, confirm these with the staff upon arrival at the depot.
Step 2: Call Alpha Car Hire to Arrange Your Airport Shuttle
Alpha Car Hire Melbourne Airport operates off-site, which means you’ll be picked up by a free shuttle bus to the rental depot. This off-site model is how we keep our rates competitive.
Once you’re ready, call the Alpha shuttle hotline on (03) 8592 6377.
Let them know:
- Your name & booking reference
- Terminal you’re at (Domestic or International)
- Number of passengers and luggage
Step 3: Find the Shuttle Pick-Up Point
The shuttle pick-up points at Melbourne Airport vary depending on your terminal:
- International Terminal (T2): Exit arrivals and head to the second lane, directly opposite the terminal. Look for the shuttle with the Alpha Car Hire or Easy Parking branding.
- Domestic Terminals (T1, T3, T4): Exit your terminal and follow the signs for “Hotel & Off-Airport Shuttles”. Your booking confirmation will provide specific instructions for your terminal.
Tip: The shuttle usually runs every 15–20 minutes, but during peak hours, allow extra time.
Step 4: Ride to the Alpha Car Hire Depot
The shuttle ride is short — usually just 5–7 minutes from the airport.
- Friendly Alpha staff will assist with your luggage.
- Use this time to double-check your rental details or ask about local driving tips in Melbourne.
Step 5: Complete the Paperwork & Vehicle Inspection
At the Alpha depot:
- Show Your Documents: Present your driver’s licence and the credit card you used for the booking.
- Finalise Agreement: Review your rental agreement and confirm any insurance or extras you’ve added. A security bond (pre-authorised amount) will be held on your credit card for the duration of the rental.
- Inspect Your Vehicle: Do a thorough walk-around inspection of the car with the staff to record any pre-existing damage. We recommend taking photos or a quick video for your own records.
- Ready the Car: Adjust the seat, mirrors, and check any GPS or child seats before you drive off.
Important: Your bond covers any damage up to the excess amount (which can be as high as $5,000 for a standard policy). Be aware that some damages, such as to the undercarriage or reversing accidents, may not be covered depending on your selected protection package.
Step 6: Drive Away & Start Your Melbourne Adventure
From the depot, you’re only:
- 25 minutes to Melbourne CBD
- Around 60–90 minutes to the Mornington Peninsula
- Around 60–90 minutes to the Yarra Valley wine region
Pro Tip: If you’re new to Melbourne, remember that hook turns operate in certain CBD intersections to keep trams moving smoothly. Read up on how to perform one before driving into the city to avoid a fine.
Why Choose Alpha Car Hire Melbourne Airport?
- Competitive Daily Rates: Our off-airport location allows us to offer you better value.
- Free Airport Shuttle Service: A stress-free start to your journey.
- Wide Range of Vehicles: Our fleet includes cars for every need, from a fuel-efficient Hyundai i30 to a spacious Toyota Yaris Cross or even a 7-seater people mover.
- Optional Extras: We offer child seats and GPS for your convenience.
Ready to hit the road straight after landing? Book your Alpha Car Hire at Melbourne Airport today and make your arrival seamless, stress-free, and ready for adventure.
