Renting a car with Alpha Car Hire at Gold Coast Airport (OOL) is a simple process — but if it’s your first time flying into the Gold Coast or renting from an off-airport location, knowing what to expect can make your arrival stress-free.
This guide walks you through everything you need to do to pick up your Alpha Car — from landing at the airport to driving off toward your Gold Coast adventure.
📍 Step 1: Land at Gold Coast Airport (OOL)
Gold Coast Airport is located at Coolangatta, just minutes from some of the region’s best beaches. After landing and collecting your bags:
- Make sure your phone is turned on, as you’ll receive an SMS with shuttle pickup details.
- Have your booking confirmation and driver’s licence ready.
🚐 Step 2: Head to the Alpha Car Hire Shuttle Pickup Zone
Alpha Car Hire operates from an off-airport location, which means you’ll take a free shuttle from the terminal to their nearby depot.
🔍 Here’s how to find the shuttle:
- Exit the terminal through the main arrivals area.
- Follow signs to the “Public Pickup” / Shuttle Bay outside the terminal.
- Look for the Alpha Car Hire-branded shuttle van.
📞 If you can’t locate the shuttle, call the Alpha Gold Coast team at +61 7 5586 6900 for assistance.
🧳 Step 3: Ride the Shuttle to the Alpha Depot (5 Minutes)
The shuttle ride from Gold Coast Airport to the Alpha depot takes approximately 3–5 minutes. It’s quick, air-conditioned, and operated by friendly staff who will help load your luggage.
Depot Address:
19B Ourimbah Rd, Tweed Heads, NSW 2485
📝 Step 4: Complete Your Rental Paperwork
At the Alpha depot, you’ll need to:
- Show your driver’s licence (international drivers may need a passport and translation).
- Provide a credit card for the security bond (amount depends on your rental coverage).
- Sign the rental agreement and inspect the vehicle.
🔒 Tip: Add Protection Plus to reduce your excess and avoid most roadside call-out fees.
🚗 Step 5: Inspect the Vehicle
Before driving off:
- Walk around the car with a staff member.
- Take photos of any existing damage.
- Confirm fuel level and check your rental plan (unlimited km vs daily limit).
- Ask any last-minute questions — including return instructions or toll road coverage.
🛣 Step 6: Drive Off and Explore the Gold Coast!
Once your paperwork and inspection are complete, the car is yours to enjoy.
Popular first stops:
- 🏖 Kirra Beach (10 mins)
- 🎢 Dreamworld or Movie World (30–40 mins)
- 🍽 Burleigh Heads cafés (15 mins)
📌 Quick Checklist for Pick-Up
| Task | ✅ Done? |
|---|---|
| Booking confirmation email | |
| Valid driver’s licence | |
| Credit card for bond | |
| Understand toll & fuel policy | |
| Vehicle inspection complete | |
| Add Protection Plus (optional) |
📆 Gold Coast Airport Car Hire Hours
- Monday to Sunday: 07:00 AM – 09:00 PM
- After-hours collection may be available with prior arrangement.
🧭 Google Maps Link to Depot
Open in Google Maps → 19B Ourimbah Rd, Tweed Heads NSW 2485
🗺 Pro Tip: Returning the Car
You’ll return the car to the same depot. The Alpha team will shuttle you back to the airport — just allow 30–40 minutes extra before your flight to account for inspection and shuttle time.
🔚 Summary
Renting with Alpha Car Hire at Gold Coast Airport is a smooth and affordable option. With this guide, you’ll avoid delays, understand the shuttle process, and hit the road confidently — ready to explore everything from Surfers Paradise to the hinterlands.
📞 Need Help?
- Depot Phone: +61 7 5586 6900
- Email: Contact Alpha Car Hire
- Book Online: alphacarhire.com.au
