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Alpha Car Hire is one of the largest independent car hire providers in Australia, offering a wide range of quality vehicles at affordable rates all-year-round, and is a leading brand of Gubecka Group.
About us
Alpha’s founder has operated in the Australian vehicle industry since 2006 providing Fleet services in meeting with consumer demand, and today controls synergistic Small Medium Enterprises Alpha Car Hire and Parking, Intrinsic Finance and Alpha Autos.
Alpha Group is looking for a part time (15-20 hrs/wk neg.) Compliance/ Risk Manager to oversee and be responsible for the businesses risk and compliance with a primary focus on the finance business. The successful candidate will be expected to implement sustainable improvements through recommendation, training and advisory.
Role requirements
Located at our Spring Hill head office and reporting directly to the General Manager of Intrinsic Finance, you will collaborate with Senior Managers and stakeholders to provide risk and compliance management.
Your key accountabilities will include but are not limited to:
• Driving and developing compliance strategy and reporting.
• Managing industry risk and compliance obligations with provision of staff training.
• Manage and maintain key stakeholder relationships including ASIC, Office of Fair Trading, OAIC, QCAT and AFCA.
• Manage and capture all internal and external dispute resolutions for audit and reporting purposes.
• Undertake and oversee audits and system integrity checks.
• Establish, implement, and maintain risk and compliance policies and procedures.
Offering
A performance driven culture that reflects honesty, respect, accountability, trust, and loyalty, we are focused on continual improvement, innovation, teamwork, safety first mentality and giving back to our communities.
If successful, in exchange for your dedicated efforts and outputs, you will receive a competitive hourly rate commensurate with skills/experience, alongside superannuation according to the Super Guarantee. There is also the potential of transitioning to a hybrid role in the future.
About you
You will be able to demonstrate:
• Proven experience in a senior compliance role within banking, financial services, insurance or similar sector, desirable.
• Strong technical and working knowledge of compliance framework, principles, privacy obligations and the Australian regulatory landscape.
• Prior experience with complaints ASIC, AFCA reporting, complaints management and Hardship not essential but highly regarded.
• Proven experience with incident/ complaint management and reporting.
• Eligibility to act as a responsible manager under Alpha’s Credit License or work with the responsible manager so obligations are satisfied.
• Focus on doing the right thing by our customers, being compliant and educating and developing our people to delight our customers and drive better business outcomes.
• Excellent communications and stakeholder management skills with the ability to adjust communication styles from Senior management to customers.
• Ability to thrive in a fast-paced, high-performance environment maintaining a positive can-do attitude.
If this opportunity excites you, Apply Direct Today with your CV and a 1-page Cover Letter outlining how you have demonstrated the role’s requirements based on your relevant skills and experience.
Only shortlisted applicants will be contacted for further assessment of job suitability.
No agencies please.
About us
Alpha Car Hire is one of the largest independent car hire providers in Australia established in 2006, offering a wide range of quality vehicles at affordable rates all-year-round across our five locations nationwide. With high performing management the company is sustainably transforming to offer a great customer experience.
About the role
Alpha Car Hire has a casual Vehicle Cleaner opportunity available at our Tullamarine location. You will be responsible for ensuring vehicle cleaning is completed to a high standard resulting in a high-quality output to all customers. The available roles will be worked in accordance with a seven (7) day rotating roster and required to work within the branch operating hours of Monday to Friday 7am to 6pm, Saturday to Sunday 7am to 3pm.
The successful candidate will be rewarded with hourly award rates per applicable award classifications and eligibility for the monthly reward scheme alongside superannuation according to the Super Guarantee.
Your role and responsibilities:
• Cleaning passenger and commercial vehicles
• Vehicle maintenance checks
• Checking for and recording vehicle damage
• Movement of vehicles on and offsite for refuelling, maintenance, repairs, delivery to customers or other location
• Assisting Customers
• Ensure compliance and workplace health and safety risks and incidents are reported promptly and managed effectively
• General branch cleaning duties
We can offer you
A performance driven culture that reflects honesty, respect, accountability, trust, and loyalty, we are focused on continual improvement, innovation, teamwork, safety first mentality and giving back to our communities. You will be recognised for your work efforts and milestones and your personal and professional growth and development will be supported.
You will access a diverse range of benefits many of which are at the top of people’s wish lists in 2024 including:
• Flexibility
• Competitive packages
• Learning and development opportunities aligned to your role and career aspirations
• Mental health support
• A commitment to diversity and inclusion, to name a few!
About you
• Excellent communication skills and a positive ‘Can do’ attitude
• Be able to work weekends and public holidays as required
• Strong customer service skills
• Ability to work both unsupervised and within a team
• Ability to multi-task and highly organised with strong attention to detail
• Willingness to travel and work between locations
• A full and current relevant state driver’s licence
• Have own reliable transport to and from the branch.
• Experience, although preferred, is not essential.
If this this role sounds like an opportunity that compliments your current skills and experience and career development plans, Apply Today!
Only short-listed candidates will be contacted.
About us
Alpha Car Hire is one of the largest independent car hire providers in Australia established in 2006, offering a wide range of quality vehicles at affordable rates all-year-round across our five locations nationwide. With high performing management the company is sustainably transforming to offer a great customer experience.
About the role
Alpha Car Hire has permanent Customer Experience Representative opportunities available at our Brisbane locations. You will be responsible for attending to customers hire vehicle requirements ensuring our customers receive quality service and an experience they would repeat, share, or recommend. The available roles will be worked in accordance with a seven (7) day rotating roster and required to work within the branch operating hours of Monday to Friday 7am to 9pm, Saturday to Sunday 7am to 7pm.
The successful candidate will be rewarded with hourly award rates per applicable award classifications and eligibility for the monthly reward scheme alongside superannuation according to the Super Guarantee.
Your role and responsibilities:
• Providing outstanding customer service by understanding and anticipating their needs
• Opening and closing rental agreements
• Selling additional over the counter rental products
• Managing reservations
• Conditioning returned vehicles
• Checking for and recording vehicle damage
• Movement of vehicles on and offsite for refuelling, maintenance, repairs, delivery to customers or other location Occasional cleaning and presenting passenger and commercial vehicles
• Ensure compliance and workplace health and safety risks and incidents are reported promptly and managed effectively
• General branch cleaning duties
We can offer you
A performance driven culture that reflects honesty, respect, accountability, trust, and loyalty, we are focused on continual improvement, innovation, teamwork, safety first mentality and giving back to our communities. You will be recognised for your work efforts and milestones and your personal and professional growth and development will be supported.
You will access a diverse range of benefits many of which are at the top of people’s wish lists in 2024 including:
• Flexibility
• Competitive packages
• Learning and development opportunities aligned to your role and career aspirations
• Mental health support
• A commitment to diversity and inclusion, to name a few!
About you
• Excellent communication skills and a positive ‘Can do’ attitude
• Strong customer service skills
• Strong problem solving and complaint handling skills
• Ability to work both unsupervised and within a team
• Ability to multi-task and highly organised with strong attention to detail
• Be able to work weekends and public holidays as required
• To have own reliable transport to and from the branch.
• Willingness to travel and work between locations
• A full and current relevant State driver’s licence
• Experience, although preferred, is not essential
If this this role sounds like an opportunity that compliments your current skills and experience and career development plans, Apply Today!
Only short-listed candidates will be contacted.
About us
Alpha Car Hire is one of the largest independent car hire providers in Australia established in 2006, offering a wide range of quality vehicles at affordable rates all-year-round across our five locations nationwide. With high performing management the company is sustainably transforming to offer a great customer experience.
About the role
Alpha Car Hire has permanent Vehicle Cleaner opportunities available at our Brisbane locations. You will be responsible for ensuring vehicle cleaning is completed to a high standard resulting in a high-quality output to all customers. The available roles will be worked in accordance with a seven (7) day rotating roster and required to work within the branch operating hours of Monday to Friday 7am to 9pm, Saturday to Sunday 7am to 7pm.
The successful candidate will be rewarded with hourly award rates per applicable award classifications and eligibility for the monthly reward scheme alongside superannuation according to the Super Guarantee.
Your role and responsibilities:
• Cleaning passenger and commercial vehicles
• Vehicle maintenance checks
• Checking for and recording vehicle damage
• Movement of vehicles on and offsite for refuelling, maintenance, repairs, delivery to customers or other location
• Assisting Customers
• Ensure compliance and workplace health and safety risks and incidents are reported promptly and managed effectively
• General branch cleaning duties
We can offer you
A performance driven culture that reflects honesty, respect, accountability, trust, and loyalty, we are focused on continual improvement, innovation, teamwork, safety first mentality and giving back to our communities. You will be recognised for your work efforts and milestones and your personal and professional growth and development will be supported.
You will access a diverse range of benefits many of which are at the top of people’s wish lists in 2024 including:
• Flexibility
• Competitive packages
• Learning and development opportunities aligned to your role and career aspirations
• Mental health support
• A commitment to diversity and inclusion, to name a few!
About you
• Excellent communication skills and a positive ‘Can do’ attitude
• Be able to work weekends and public holidays as required
• Strong customer service skills
• Ability to work both unsupervised and within a team
• Ability to multi-task and highly organised with strong attention to detail
• Willingness to travel and work between locations
• A full and current relevant state driver’s licence
• Have own reliable transport to and from the branch.
• Experience, although preferred, is not essential.
If this this role sounds like an opportunity that compliments your current skills and experience and career development plans, Apply Today!
Only short-listed candidates will be contacted.
About us
Alpha Car Hire is one of the largest independent car hire providers in Australia established in 2006, offering a wide range of quality vehicles at affordable rates all-year-round across our five locations nationwide. With high performing management the company is sustainably transforming to offer a great customer experience.
About the role
We are looking for an Operations / Business Manager to join our team based at our Brisbane location. You will be responsible for managing the day-to-day operations of 5 locations including management of key Branch staff. This is a very high paced and fluid environment, you will enjoy working at a quick pace and love adding value to the business through strategic business decisions.
The key components are ensuring the overall business is operating efficiently and our core values are adhered to, as we are a 7 day a week operation we would expect you to fully understand the expectations this involves.
The successful candidate will be rewarded commensurate with knowledge, skills, experience and performance plus Superannuation.
Your role and responsibilities:
• Perform all duties in line with the Alpha Values of Accountability, Honesty, Loyalty, Respect & Trust
• Manage, lead, and develop a team of staff to the highest levels of performance and job satisfaction by developing their skills, knowledge, and behaviours
• Adhere to all legislative requirements and industry awards, pertaining to performance management, contractual, award rates, vehicle rental agreements etc while following company policy and procedures
• Undertake recruitment, onboarding, and training activities
• Ensure branch rostering is effective to meet demand, controlling costs (P&L), increasing sales, meeting targets and KPI’s
• Ensure compliance and workplace health & safety and operational risks and incidents are reported and managed effectively in accordance with policies and procedures
• Ensure fleet integrity, including roadworthiness, fleet check accuracy, managing damage control and general maintenance tasks are completed
• Provide flexibility to assist across locations where required
We can offer you
A performance driven culture that reflects honesty, respect, accountability, trust, and loyalty, we are focused on continual improvement, innovation, teamwork, safety first mentality and giving back to our communities. You will be recognised for your work efforts and milestones and your personal and professional growth and development will be supported.
You will access a diverse range of benefits many of which are at the top of people’s wish lists in 2024 including:
• Flexibility
• Competitive packages
• Monthly incentives
• Learning and development opportunities aligned to your role and career aspirations
• Mental health support
• A commitment to diversity and inclusion, to name a few!
About you
You will be able to demonstrate:
• Previous operations experience within a Car Rental, Fleet, Tourism, Retail or Customer service and sales environment with managing people or teams and desire to learn and grow in the industry
• Excellent people management and communication skills
• Effective problem solving and decision-making skills
• Understanding of relevant industry awards and legislative requirements
• Safety, Compliance, Risk, and Issue management experience
• Growth mindset, strong emotional intelligence, and must be able to work under pressure, while maintaining a positive attitude and resilience
• Ability to multitask, as well as be highly organised with strong attention to detail
• Experience in dealing with customer issues and conflict resolution
• Willingness to get involved in the business at all levels while demonstrating our company values and leading by example
• Have own reliable transport to and from branch
We encourage applicants genuine in their interest, to apply today.
Only short-listed candidates will be contacted.
Respectfully, we will not be accepting submissions on behalf of agencies.
About us
Alpha Car Hire is one of the largest independent car hire providers in Australia established in 2006, offering a wide range of quality vehicles at affordable rates all-year-round across our five locations nationwide. With high performing management the company is sustainably transforming to offer a great customer experience.
About the role
We are now looking for a permanent full-time Shuttle Bus Driver at our flagship Eagle Farm, Brisbane location. As a Shuttle Bus Driver, you will be responsible for ensuring the shuttle service is operated to a high standard and ensuring a high-quality output to all customers during collection and drop off services. You will also assist with vehicle preparation and customer booking tasks, when trained and as required. The successful candidate will be rewarded with an hourly rate of range $25.65-$26.24 per hour plus applicable penalties commensurate with knowledge, skills and experience and superannuation according to the Super Guarantee. The available role is 38 hours per week with a 7-day rotating roster including weekends.
Your role and responsibilities:
• Operate customer shuttle services ensuring safe driving, professionalism and providing quality customer service
• Ensure the shuttle is maintained to a clean and safe standard
• Movement of vehicles throughout the location and taking vehicles offsite for refueling, maintenance, repairs, delivery to customers or other location
• Utilise the systems and support tools available to track individual performance and daily shuttle manifests
• Checking for and recording vehicle damage
• Ensure compliance and workplace health and safety risks and incidents are reported promptly and managed effectively
• General Branch cleaning duties
We can offer you
A performance driven culture that reflects honesty, respect, accountability, trust, and loyalty, we are focused on continual improvement, innovation, teamwork, safety first mentality and giving back to our communities. You will be recognised for your work efforts and milestones and your personal and professional growth and development will be supported.
You will access a diverse range of benefits many of which are at the top of people’s wish lists in 2024 including:
• Flexibility
• Competitive packages
• Learning and development opportunities aligned to your role and career aspirations
• Mental health support
• A commitment to diversity and inclusion, to name a few!
About you
Able to demonstrate the following:
• Excellent communication and time management skills and a positive ‘Can do’ attitude
• Strong customer service skills
• Ability to work both unsupervised and within a team
• Willingness to travel and work between locations when opportunity provided
• Be able to work weekends and public holidays as required
• A full and current relevant State driver’s licence
• To have own reliable transport to and from the branch
• Experience, although preferred, is not essential
If this this role sounds like an opportunity that compliments your current skills and experience and career development plans, Apply Today !
Only short-listed candidates will be contacted.
Not seeing your preferred role? Don’t worry, we’re always excited to hear from talented individuals. We’d love to take a look at your resume and keep it on file. You can send them through to people@alphacompanies.com.au.
Alpha Car Hire is one of the largest independent car hire providers in Australia, offering a wide range of quality vehicles at affordable rates all-year-round, and is a leading brand of Gubecka Group.
We are proud to offer a diverse range of benefits to help our valued members feel supported and like they can perform at their best. Our popular benefits include: