3373 Pacific Hwy,
Slacks Creek QLD 4127
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What Our Logan Customers Say About Us
Don’t just take our word for it! Here’s what some of our satisfied customers are saying:
Your service on line at counter was prompt.Our car was good and clean, there was no cigarette smell in the car.Alpha shuttle service was great, very good customer service from the gentleman that picked us up and dropped is off at the airport.We would definitely use them again
Made a last minute booking, staff were easy to deal with and friendly. Car was clean and drove well. Very happy 🙂
Certainly good value and service, but be sure and check their T&Cs. Book either through aggregator or on Alpha's site and it may not be clear to the uninitiated that the collection and drop off is off-airport. Lots of hidden costs such as extra $99-$150 'admin fees' if you get a speeding / parking fine (on top of the fine), or even for requiring roadside assistance. As with many rental car agencies the excess reduction is a must for peace of mind, but using a 3rd party online service is cheaper. So long as you're aware of all this it's good value.
Unfortunately, and despite having used Alpha previously, on this occasion I received an older car which was not ideal for a long rental (44 days), it didn’t have cruise control, the Bluetooth connection kept dropping out, not good when you need next directions in a foreign country and the entertainment screen was less than responsive to touch meaning trying to regain the navigation screen after said b/t dropout was on occasion a nightmare. Mechanically, cleanliness, car was good, but it had seen better days. Service first class. It doesn’t mean I won’t use them again though, but Alpha don’t let your cars get so old before changing them!!
I have hired cars all over the world and this would be by far the best experience I have ever had. Everyone involved was well trained and helpful. The car was great (Maybe could have had a bit of instruction with use of modern cars). The two drivers of the shuttle were really good and there was very little wait.An all-round pleasant experience.Thank you.
Cannot fault any part of the experience with Alpha Car Hire. The pick up and drop off driver was amazing helpful and very professional, office staff efficient and pleasant, the car was clean but was not impressed with the MG3. Overall a great experience
Highly recommended! Great value, no nonsense car hire co. Airport shuttle drivers were great, and even helped us return to get a handbag left in their waiting room. Service staff explained everything carefully and the car was perfect for our needs!
Car rental for 15 days at very good value for moneyComfortable car adapted to my needsSimple and effective procedures for collecting and returning the vehicleClose to the airportPractical!I recommend +++👍
Fast pickup from the airport and drop on the way back. The staff was friendly, the car was what was expected. Great experience and price.
Alpha provides an excellent array of well-priced, high-quality vehicles for hire. Their service - from the airport shuttle right through the collection of the car - is efficient, friendly, and generally pleasant. On return, the efficiency is magnified, and the shuttle back to the airport is timely and comfortable. The quality of the end-to-end service is very high. I highly recommend Alpha if you ever need a car hire when flying in from Brisbane.
My partner and I rented a car for five day in our stay in the Gold Coast and the price was really good and affordable. The process to pick up and dropp off the car were also really fast and easy, and the car that they gave us was beautiful and really easy to drive!Gonna choose Alpha Car next time for sure! =)
Excellent service and the car I rented was value for money. But the car had fungus smell and the uplostry was dirty. Apart from these the car is good to drive with family members. I recommend this company for car hire. Hope they maintain the car with cleanliness and fungus smell removed before that hand over to customers.
Edited: changing from1 star to 4 because despite the email support being next to nothing - when I picked up second car and the aircon didn’t work consistently I called and explained the intermittent problems and water dripping on my feet and they replaced it the same day. Did waste a half day for me driving there and back but they fixed the problem and that’s most importantI have one positive. The airport shuttle driver was fabulous. But that’s about where it stops.- online communication is extremely poor- car was filthy- car was not full of petrolDespite making contact 3 times about the state of the car and fuel my messages have been ignored. I have left the car far cleaner than when I received it so if their cleaning fee is charged I’ll be annoyed- the warnings about the cleaning fee are quite intense and definitely makes one feel paranoid and unable to enjoy their journeys.Price was okay. Until I extended by 15 hours or so and then completely unreasonable for a car I had had to get up to an acceptable cleaning level of my first day.Photos only a few examples. Unfortunate that I picked the car up in the dark so didn’t see til the morning. On my hire next week I’ll be looking closer for sure.Do not tell me that this is not the ALPHA way and the next customer will benefit. I’d like to know how I will be compensated. And clearly the next customer won’t benefit as I haven’t benefited from all the previous comments with similar complaints.
Customer service is good. Picking up and returning of the car is hassle free. Car is relatively new and well maintained. Price is cheaper compared to other established companies. Shuttle service is efficient. Will definitely recommend to friends and families. Rented from 9th Dec toc 2023.
The airport shuttle was efficient. There’s a free public phone at the international airport that you can use to call for it, and we waited about 10 minutes. The purple buses are easy to spot. When we returned the car at the end of the hire the shuttle went straight away.The car was a fairly basic model with 48k km on the clock but it did the job, and was clean and in good condition. Good value. I would use them again.
Good cars, excellent variety and keen rates. Easy website booking. Airport pick up and drop off very good. Good people to deal with. I’ve used these guys twice and will continue on every Brisbane visit.
First time hire with Alpha and I must say it was great. Much better value than other hire companies. Was reticent about the off airport location but the shuttle was easy, virtually no waiting and drivers friendly and polite. Check-in and drop off very easy as well. Again, staff were great. Car clean and no problems.
I used Alpha 10 years back when they had just started out and loved their service back then, so when it came time to hire another car in Brisbane I sought them out. Super pleased to see their great work has paid off and they are now a massive company but have retained the small company service and vibe. Super friendly staff from the shuttle drivers, to front desk and phones. 0800 is answered quickly unlike others. Nice vehicles and great price. Will be back for sure.
Great experience renting a truck (both times). In both cases - clean interior, runs well. Hydraulic lift, A/C, cruise control were in good working order. Booked and paid online, no hassle pickup and drop off, friendly staff. Also, great price on truck rental, looks like the best in the city. Don't forget to fill that tank when returning the vehicle.
The business is located in the perfect spot in Hendra and there is a service station only metres away, making it super easy to refuel just before returning the car. The staff are quick, friendly and efficient. The car I had was relatively new and in excellent condition (although it did need a more thorough clean, which could be due to my last minute booking). The shuttle bus runs regularly and the driver was extremely helpful and considerate. Overall, I was very happy with every aspect of my first experience with them. It won't be my last!
Save Time, Money, and Hassle with Our Generous Inclusions
At Alpha Car Hire, we go beyond just trucks. We offer a comprehensive rental package packed with valuable perks to ensure a smooth and stress-free experience. Here’s what sets us apart:
Moving Truck Features:
- Free 100km Daily: Focus on the move, not mileage costs.
- Airport Shuttle: Skip extra travel – we’ll pick you up!
- Standard Liability Protection: Rent with peace of mind.
- Digital Check-In: No waiting, get started fast with online check-in.
- Email & SMS Reminders: Stay informed, avoid late fees.
- Flexible Booking: Need to adjust? We understand.
- Free Cancellations (with Notice): Changes happen, we get it.
Moving Truck Highlights:
- Mitsubishi Canter (or similar): Spacious & powerful.
- Free 100km Daily Mileage: Cost-effective move guaranteed.
- A/C: Stay cool and comfortable on moving day.
- Bluetooth & USB Ports: Keep the tunes going.
- Fuel-Efficient Diesel Engine: Saves you money on the rental.
- Hydraulic Lift: Effortless loading & unloading.
Book your Alpha Car Hire Truck in Logan Today!
Alpha Car Hire doesn’t stop at Logan – we serve the entire city and surrounding suburbs!
Logan Truck Hire Frequently Asked Questions
Browse our website to find the perfect truck for your needs. Choose your rental dates and duration, then complete the quick online booking form. You can also pick up your truck reservation at your chosen Alpha Car Hire location.
Absolutely! Our user-friendly online booking system allows you to reserve your truck in just a few minutes.
Demand can fluctuate, so booking earlier is recommended, especially during peak seasons.
Enjoy 100 kilometers free per day to cover your local moving or hauling needs.
We offer competitive rates for additional kilometers driven. Contact us for details or refer to the rental agreement for specific charges.
Our standard liability protection covers basic damages to third-party vehicles and property. We also offer additional coverage options for greater peace of mind.
A valid driver’s license is required. For larger trucks, additional license requirements may apply. Please check with Alpha Car Hire for specific details.
Cancellation policies may vary slightly, so please refer to your confirmation email for specific details. Typically, cancellations require 24-48 hours notice to avoid any fees.
We hope this FAQ helps! If you have any other questions about truck rentals in Logan, please don’t hesitate to contact Alpha Car Hire.