Careers at Alpha
Alpha Car Hire is one of the largest independent car hire providers in Australia, offering a wide range of quality vehicles at affordable rates all-year-round, and is a leading brand of Gubecka Group.
Available Positions:
Alpha Autos
Business Manager/ Finance Broker - Slacks Creek
About Alpha Autos
Alpha Autos is a fast-growing, family-owned used car dealership based in Slacks Creek. We’re proud of our friendly, down-to-earth team culture and reputation for helping everyday Australians get into the car they want — with finance solutions that actually work.
As our business expands, we’re seeking a driven, people-focused Business Manager / Finance Broker to join our team. This is your opportunity to grow with the business, enjoy uncapped earning potential, and make a real impact.
The Role
As our Business Manager / Finance Broker, you’ll be responsible for helping customers secure finance and insurance solutions that suit their needs. Working closely with the sales team and management, you’ll play a key role in finalising deals, delivering excellent customer experiences, and growing our finance penetration.
Key Responsibilities
- Write and submit finance and insurance applications
- Liaise with lenders and insurers to secure approvals
- Structure deals in line with customer budgets and requirements
- Maintain compliance with finance/insurance regulations
- Educate customers on finance options with clarity and integrity
- Support the sales team to close deals efficiently
- Maintain accurate records and documentation
- Think outside the box to solve challenges and help clients get approved
About You
We’re looking for someone with a positive attitude, strong customer focus, and the drive to succeed. While previous experience and lender accreditations are preferred, we’re open to training the right person who has the right mindset.
Ideally, you will have:
- Experience in automotive finance, lending, or insurance (preferred)
- Proven customer service or sales background
- Ability to explain financial products clearly and confidently
- High attention to detail and organisational skills
- An open mind, a willingness to learn, and problem-solving mindset
- Strong interpersonal skills and a team-first attitude
What’s in it for You?
- Uncapped commissions — earn based on your performance
- Supportive, family-owned business culture
- Opportunity for career development as the business grows
- Ongoing training and development
- Be part of a team that celebrates wins and works hard together
How to Apply
Ready to make a move and grow with us? Apply now by submitting your resume and a brief cover letter outlining why you’d be a great fit for Alpha Autos.
Alpha Car Hire Operations
Vehicle Cleaner - Tweed Heads
About us
Alpha’s Founder has operated in the Australian vehicle industry since 2006 providing fleet services in meeting with consumer demand, and today controls separate Car Hire and Parking, Car Finance and Car Sales businesses.
Alpha Car Hire (ACH) strives to make road experiences easy and affordable through a commitment to providing the best customer experience and a service culture built on honesty, accountability, respect, trust, and loyalty.
About the role
Alpha Car Hire is currently looking for a Vehicle Cleaner on a casual basis at our fast-paced Tweed Heads branch. You will be responsible for ensuring vehicle cleaning is completed to a high standard resulting in a high-quality output to all customers. The available role will be worked in accordance with our branch operating hours of Monday to Sunday 5am to 9pm.
The successful candidate will be rewarded with hourly award rates per applicable award classifications alongside superannuation according to the Super Guarantee.
Your role and responsibilities:
• Cleaning passenger and commercial vehicles
• Vehicle maintenance checks
• Checking for and recording vehicle damage
• Movement of vehicles on and offsite for refueling, maintenance, repairs, delivery to customers or other location
• Assisting with Customer Service tasks as required
• Ensure compliance and workplace health and safety risks and incidents are reported promptly and managed effectively
• General branch cleaning duties
Why Join Alpha?
A performance driven culture where your achievements will be rewarded with a market competitive remuneration and you will have access to diverse benefits including discounted products, wellness initiatives and an Employee Assistance Program (EAP).
About you
• Vehicle Cleaning Experience is advantageous
• Excellent communication skills and a positive ‘Can do’ attitude
• Strong customer service skills
• Ability to meet or exceed targets and KPIs set
• Ability to work both unsupervised and collaboratively in a team
• Ability to multi-task and highly organised with strong attention to detail
• Thrives in a fast paced work environment
• Willingness to travel and work between locations
• A full and current relevant state driver’s licence
• Have own reliable transport to and from the branch.
• Be able to work weekends and public holidays as required
Ready to Apply?
If this this role sounds like an opportunity that compliments your current skills and experience and career development plans, Apply Today !
Only short-listed candidates will be contacted.
Customer Experience Representative - Tweed Heads
About us
Alpha’s Founder has operated in the Australian vehicle industry since 2006 providing fleet services in meeting with consumer demand, and today controls separate Car Hire and Parking, Car Finance and Car Sales businesses.
Alpha Car Hire (ACH) strives to make road experiences easy and affordable through a commitment to providing the best customer experience and a service culture built on honesty, accountability, respect, trust, and loyalty.
About the role
Alpha Car Hire is currently looking for a skilled Customer Experience Representative on a casual basis at our fast-paced Tweed Heads branch. You will be responsible for attending to customers hire vehicle requirements ensuring our customers receive quality service and an experience they would repeat, share, or recommend. The available role will be worked in accordance with our branch operating hours of Monday to Sunday 5am to 9pm.
Your role and responsibilities:
• Providing outstanding customer service by understanding and anticipating their needs
• Opening and closing rental agreements
• Selling additional over the counter rental products
• Managing reservations
• Checking for and recording vehicle damage and maintenance checks
• Cleaning and presenting passenger and commercial vehicles
• Movement of vehicles throughout the location and offsite for refueling, maintenance, repairs or other location as required
• Ensuring compliance and workplace health and safety risks and incidents are reported promptly and managed effectively
• General branch cleaning duties
Why Join Alpha?
A performance driven culture where your achievements will be rewarded with a market competitive remuneration and you will have access to diverse benefits including discounted products, wellness initiatives and an Employee Assistance Program (EAP).
About you
• 2+ years’ experience in Car Rental, Tourism, Retail or Customer Service and sales environment
• Excellent communication skills and a positive ‘Can do’ attitude
• Strong customer service and sales skills
• Strong problem solving and complaint handling skills
• Ability to work both unsupervised and within a team
• Ability to multi-task and be highly organised with strong attention to detail while working in a fast-paced environment
• Willingness to learn and upskill with an openness to constructive feedback
• Strong track record of punctuality and attendance
• Flexibility to work weekdays, weekends and public holidays as required
• To have own reliable transport to and from the branch.
• Willingness to travel and work between locations
• A full and current relevant State driver’s licence
Ready to Apply?
If this this role sounds like an opportunity that compliments your current skills and experience and career development plans, Apply Today !
Only short-listed candidates will be contacted.
Customer Experience Representative - Eagle Farm
About us
Alpha Car Hire is one of Australia’s leading independent car hire providers, delivering affordable, reliable, and customer-first rental solutions. We’re a fast-growing company dedicated to providing exceptional experiences for our customers.
The Customer Experience Representative is an important role within our operations as they are the front facing and main point of contact with our customers. We are looking for someone who prides themselves on exceptional customer service and is willing to go the extra mile to ensure our customers enjoy a smooth, positive, and seamless experience. To equip you to deliver this experience, full training will be provided.
About the role
Reporting to the Branch Manager, we have two full-time positions on offer at our Brisbane and Logan branches. In this role, your key responsibilities are –
- Provide a positive experience to our customers over the phone and in person.
- Managing car hire rental agreements – on-hire and off-hire
- Complete all associated paperwork in an efficient and timely manner
- Check vehicles in and out
- Record any vehicle damage and organize relevant maintenance checks, as required.
- Sell associated rental products and services over the counter
- Refuel and move vehicles through the branch in a safe manner
- Ensure the branch is always maintained in a clean and tidy manner.
- Ensure compliance with workplace health and safety policies, rules, and guidelines always.
About you
To succeed in this role, you will have –
- Flexibility to work on a rostered system across weekdays, weekends and public holidays (essential)
- A Driver’s licence (essential), preferably an Open Driver’s licence (highly regarded)
- Computer skills are a must (essential)
- Experience in an administrative, rental, sales, or service role (highly regarded)
- Exceptional customer service and communication skills.
- Ability to prioritise and manage competing priorities.
- Problem solving skills and the ability to handle customer complaints
- Be agile and able to work at pace.
- Must have own reliable transport to and from the branch
Ready to Apply?
If you can deliver delight and sprinkle joy into every customer interaction, then hit the Apply Now button and send us your CV and cover letter. We would love to have a chat with you
Customer Experience Representative and Vehicle Cleaner Roles - Tullamarine
About us
Alpha’s Founder has operated in the Australian vehicle industry since 2006 providing fleet services in meeting with consumer demand, and today controls separate Car Hire and Parking, Car Finance and Car Sales businesses.
Alpha Car Hire (ACH) strives to make road experiences easy and affordable through a commitment to providing the best customer experience.
About the role
Alpha Car Hire is seeking a permanent part-time (30 hours per week) Customer Experience Representative and a full-time (38 hours per week) Vehicle Cleaner to fill our permanent opportunities at our fast-paced Tullamarine branch. You will be responsible for attending to customers hire vehicle requirements ensuring our customers receive quality service and an experience they would repeat, share, or recommend. The available roles will be worked in accordance with our branch operating hours of Monday to Friday 7am to 6pm and Saturday to Sunday 7am to 3pm.
Your role and responsibilities:
- Providing outstanding customer service by understanding and anticipating their needs
- Opening and closing rental agreements
- Selling additional over the counter rental products
- Managing reservations
- Checking for and recording vehicle damage and maintenance checks
- Cleaning and presenting passenger and commercial vehicles
- Movement of vehicles throughout the location and offsite for refueling, maintenance, repairs or other location as required
- Ensuring compliance and workplace health and safety risks and incidents are reported promptly and managed effectively
- General branch cleaning duties
Our benefits
A performance driven culture where your achievements will be rewarded with a market competitive remuneration and you will have access to diverse benefits including discounted products, wellness initiatives and an Employee Assistance Program (EAP).
About you
- Excellent communication skills and a positive ‘Can do’ attitude
- Strong customer service and sales skills
- Strong problem solving and complaint handling skills
- Ability to work both unsupervised and within a team
- Ability to multi-task and be highly organised with strong attention to detail while working in a fast-paced environment
- Willingness to learn and upskill with an openness to constructive feedback
- Strong track record of punctuality and attendance
- Flexibility to work weekdays, weekends and public holidays as required
- To have own reliable transport to and from the branch.
- Willingness to travel and work between locations
- A full and current relevant State driver’s licence
- Full working rights eligibility
- Experience, although preferred, is not essential
If this this role sounds like an opportunity that compliments your current skills and experience and career development plans, Apply Today !
Only short-listed candidates will be contacted.
Vehicle Cleaner - Eagle Farm
About us
Alpha Car Hire is one of Australia’s leading independent car hire providers, delivering affordable, reliable, and customer-first rental solutions. We’re a fast-growing company dedicated to providing exceptional experiences for our customers.
The Vehicle Preparation Attendant is an important part of our branch operations as we are committed to delivering exceptional service and spotlessly clean vehicles to ensure customer satisfaction. As a vehicle cleaner, you will be responsible for cleaning the vehicles inside and out to a high standard. You will work to ensure every vehicle is ready for the road and looking its best. To help you to deliver this experience, full training will be provided.
About the role
Reporting to the Branch Manager, this position is being offered on a full-time basis at our Brisbane branch. In this role, you will –
- Wash and vacuum vehicles and ensure they are spotless inside and out.
- Apply protective treatments and detailing products, as required.
- Maintain cleaning equipment and supplies.
- Record any vehicle damage and report it to the branch manager.
- Refuelling and moving vehicles through the branch in a safe manner.
- Ensure the branch and your work area is always maintained in a clean, tidy and safe manner.
- Ensure compliance with workplace health and safety policies, rules, and guidelines always.
About you
To succeed in this role, you will have –
- Flexibility to work on a rostered system across weekdays, weekends and public holidays.
- Previous experience in vehicle cleaning or detailing (preferable but not essential).
- A full Driver’s Licence (preferable but not essential).
- A can-do attitude, strong attention to detail and time management.
- Ability to do manual work in a fast-paced environment.
- Reliable, punctual and team oriented.
- Must have own reliable transport to and from the branch.
Why join Alpha Car Hire?
- A supportive team environment
- Full training to help you succeed in your role
- Access to a variety of Perks through our HRIS program
- Employee Assistance Program
Ready to Apply?
If this role sounds like you, hit the Apply Now button and send us your CV. We would love to have a chat with you.
Infrastructure & Technology
Systems Integration Engineer (Automation & AI) - Brisbane
About Us
Alpha Car Hire is one of Australia’s leading independent car hire providers, delivering affordable, reliable, and customer-first rental solutions nationwide. We’re a fast-growing company dedicated to providing exceptional experiences for our customers.
As we continue to grow, we are looking for an experienced Systems Integration Engineer with a sharp focus on automation and AI integration to join our team. Reporting to the COO, this is full-time position and is all about building scalable, intelligent systems that drives efficiency and innovation.
About the Role
This role is key to transforming the way we operate and deliver services to our valued client base. This is your opportunity to work at the intersection of technology and mobility, modernising core systems and creating scalable, intelligent infrastructure that supports our national operations. In this role, you will –
- Design, build, and deploy automated systems to streamline business operations that improve operational efficiency and reduce manual workloads across all departments
- Build and integrate AI Agents for enhanced data processing, customer experience, internal processes, fleet optimisation and data analysis
- Lead the development and implementation of infrastructure automation (e.g. CI/CD, scripting, API integrations)
- Collaborate with internal teams and external vendors to deliver secure and scalable systems ensuring reliability and performance
- Develop monitoring tools and dashboards to ensure high system uptime and fast incident response
- Develop rather than engage off the shelf systems to ensure a lean ongoing cost base.
- Stay ahead of technology trends and recommend innovative solutions to improve operational efficiency
- Monitor performance, troubleshoot issues, and ensure system reliability across multi-site operations
- Leverage WebSockets to enable real-time updates for dashboards, customer interaction and multi-branch coordination.
About You
- Formal qualifications in Computer Science, Engineering, or related discipline
- 3–5+ years of experience as a Systems Engineer, DevOps Engineer, or similar technical role
- A clear perspective, and creative thought on the scope and possibility that Agentic AI can bring to a small business of our kind
- Proven experience with automation tools and a strong grasp of cloud platforms (AWS, Azure, or GCP) and infrastructure-as-code
- Strong coding skills in Node.js, React, and JavaScript.
- Proven experience with API development and integration (RESTful APIs, webhooks, authentication protocols)
- Skilled in integrating advanced SharePoint and Power BI capabilities with cutting-edge AI/ML technologies like Azure AI, and Open AI to enhance operational efficiency.
- Champion a build-over-buy philosophy, developing in-house tools that reduce long-term costs and increase flexibility
- Ability to work independently in a fast-paced, agile, and collaborative environment
Why Join Alpha Car Hire
- Competitive remuneration structure comprising salary and super
- Influence real change in a business that values smart, tech-driven solutions
- Work closely with decision-makers and make a direct impact on strategy
- Hybrid working options and flexible arrangements
- Collaborative, fast-moving environment with plenty of growth opportunities
- Proudly Australian-owned business with a strong national footprint
If you are a Systems Engineer who thrives on innovation, automation and AI and think you can make a real difference, we want to hear from you. Hit the Apply Now button and send us your CV and cover letter. We would love to hear about projects which have successfully implemented and systems that you’ve built from scratch
Sales & Marketing
Marketing Manager - Brisbane
About Us
Alpha Car Hire is one of Australia’s leading independent car hire providers, delivering affordable, reliable, and customer-first rental solutions nationwide. We’re a fast-growing company dedicated to providing exceptional experiences for our customers. As we continue to expand, we are looking for an experienced Marketing Manager to join our dynamic team and help take our brand to the next level.
About the Role
We are seeking a creative, hands on and results-driven Marketing Manager to lead the development and execution of Alpha Car Hire’s brand strategy. This new role, created to support business growth, is a great opportunity for someone who is ready to step up and work closely with the Chief Marketing Officer (CMO) to shape the overall marketing and brand direction.
The Marketing Manager will oversee the company’s digital presence, including website content, social media channels, loyalty and reputation management, and the use of data to fuel continuous improvement through A/B testing and CRO initiatives. You will manage a small team of developers to ensure timely and effective delivery of brand initiatives.
Key Responsibilities:
- Collaborate with the CMO to develop and execute Alpha Car Hire’s overall brand strategy, ensuring alignment with business objectives.
- Develop the long-term marketing roadmap, outlining key growth milestones and capability building to support brand evolution and sustained business performance.
- Lead and manage the internal team, including the Website Developer and Backend Developer.
- Take ownership of the brand’s digital presence, including the website, social media platforms, and reputation management across multiple channels.
- Ensure brand consistency across all content and communications.
- Design and run A/B tests to improve customer journeys and increase conversion rates.
- Develop and implement reputation management strategies, responding to customer feedback and ensuring the brand maintains a positive image.
- Plan and manage social media campaigns, creating engaging content that drives customer interaction and supports business growth.
- Regularly analyse brand performance and adapt strategies as needed to optimise results.
- Own the reporting and analysis of performance, providing regular insights and actionable recommendations.
- Stay up to date with industry trends, competitor activity, and customer preferences to continuously improve brand positioning.
What We’re Looking For:
- Proven experience in brand management, marketing, or a related field, ideally within a fast-paced, consumer-facing industry.
- Strong leadership skills with the ability to manage and motivate a cross-functional team.
- Excellent understanding of digital marketing, social media platforms, loyalty and reputation management.
- Proven experience in developing long-term marketing strategies and roadmaps.
- Experience with digital marketing tools and systems.
- Exceptional communication skills, both written and verbal.
- Experience in working closely with developers to drive brand-centric web development projects.
- Strong organisational skills, with the ability to manage multiple projects and deadlines.
- A passion for delivering high-quality customer experiences and building a strong, recognisable brand.
Why Alpha Car Hire?
- Work with an innovative and forward-thinking team.
- Be part of a rapidly growing company with plenty of opportunities for professional growth.
- Competitive salary package based on experience.
Ready to Apply?
We’d love to hear from you. Apply with a CV and cover letter outlining your suitability and availability.
Opportunities with Alpha
Customer-centricity
Our customers are the focal point of our interactions and decisions.
Connection
Connection – We work respectfully together overcoming challenges and celebrating successes
Diversity
We work to ensure diversity every step of the way in our people and offerings
Expressions of Interest
Not seeing your preferred role? Don’t worry, we’re always excited to hear from talented individuals. We’d love to take a look at your resume and keep it on file. You can send them through to people@alphacompanies.com.au.
Our Core Values
Alpha Car Hire is one of the largest independent car hire providers in Australia, offering a wide range of quality vehicles at affordable rates all-year-round, and is a leading brand of Gubecka Group.
Our Benefits
We are proud to offer a diverse range of benefits to help our valued members feel supported and like they can perform at their best. Our popular benefits include:
- Flexibility
- Reward and recognition program
- Career development
- Birthday rewards