19B Ourimbah Rd,
Tweed Heads NSW 2485
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Latest Reviews from Customers
Discover what our valued customers have to say about their recent experiences with Alpha Car Hire Gold Coast. Read the latest reviews to gain insights into the quality of service and satisfaction that await you.
Car rental for 15 days at very good value for moneyComfortable car adapted to my needsSimple and effective procedures for collecting and returning the vehicleClose to the airportPractical!I recommend +++👍
Fast pickup from the airport and drop on the way back. The staff was friendly, the car was what was expected. Great experience and price.
Alpha provides an excellent array of well-priced, high-quality vehicles for hire. Their service - from the airport shuttle right through the collection of the car - is efficient, friendly, and generally pleasant. On return, the efficiency is magnified, and the shuttle back to the airport is timely and comfortable. The quality of the end-to-end service is very high. I highly recommend Alpha if you ever need a car hire when flying in from Brisbane.
My partner and I rented a car for five day in our stay in the Gold Coast and the price was really good and affordable. The process to pick up and dropp off the car were also really fast and easy, and the car that they gave us was beautiful and really easy to drive!Gonna choose Alpha Car next time for sure! =)
Excellent service and the car I rented was value for money. But the car had fungus smell and the uplostry was dirty. Apart from these the car is good to drive with family members. I recommend this company for car hire. Hope they maintain the car with cleanliness and fungus smell removed before that hand over to customers.
Edited: changing from1 star to 4 because despite the email support being next to nothing - when I picked up second car and the aircon didn’t work consistently I called and explained the intermittent problems and water dripping on my feet and they replaced it the same day. Did waste a half day for me driving there and back but they fixed the problem and that’s most importantI have one positive. The airport shuttle driver was fabulous. But that’s about where it stops.- online communication is extremely poor- car was filthy- car was not full of petrolDespite making contact 3 times about the state of the car and fuel my messages have been ignored. I have left the car far cleaner than when I received it so if their cleaning fee is charged I’ll be annoyed- the warnings about the cleaning fee are quite intense and definitely makes one feel paranoid and unable to enjoy their journeys.Price was okay. Until I extended by 15 hours or so and then completely unreasonable for a car I had had to get up to an acceptable cleaning level of my first day.Photos only a few examples. Unfortunate that I picked the car up in the dark so didn’t see til the morning. On my hire next week I’ll be looking closer for sure.Do not tell me that this is not the ALPHA way and the next customer will benefit. I’d like to know how I will be compensated. And clearly the next customer won’t benefit as I haven’t benefited from all the previous comments with similar complaints.
Customer service is good. Picking up and returning of the car is hassle free. Car is relatively new and well maintained. Price is cheaper compared to other established companies. Shuttle service is efficient. Will definitely recommend to friends and families. Rented from 9th Dec toc 2023.
The airport shuttle was efficient. There’s a free public phone at the international airport that you can use to call for it, and we waited about 10 minutes. The purple buses are easy to spot. When we returned the car at the end of the hire the shuttle went straight away.The car was a fairly basic model with 48k km on the clock but it did the job, and was clean and in good condition. Good value. I would use them again.
Efficient check out but they missed a few comments about what grade of fuel to use and to advise me about the tire pressure warning light. Also the fuel tank in my car was not full when I picked it up.
Good cars, excellent variety and keen rates. Easy website booking. Airport pick up and drop off very good. Good people to deal with. I’ve used these guys twice and will continue on every Brisbane visit.
First time hire with Alpha and I must say it was great. Much better value than other hire companies. Was reticent about the off airport location but the shuttle was easy, virtually no waiting and drivers friendly and polite. Check-in and drop off very easy as well. Again, staff were great. Car clean and no problems.
I used Alpha 10 years back when they had just started out and loved their service back then, so when it came time to hire another car in Brisbane I sought them out. Super pleased to see their great work has paid off and they are now a massive company but have retained the small company service and vibe. Super friendly staff from the shuttle drivers, to front desk and phones. 0800 is answered quickly unlike others. Nice vehicles and great price. Will be back for sure.
Great experience renting a truck (both times). In both cases - clean interior, runs well. Hydraulic lift, A/C, cruise control were in good working order. Booked and paid online, no hassle pickup and drop off, friendly staff. Also, great price on truck rental, looks like the best in the city. Don't forget to fill that tank when returning the vehicle.
The business is located in the perfect spot in Hendra and there is a service station only metres away, making it super easy to refuel just before returning the car. The staff are quick, friendly and efficient. The car I had was relatively new and in excellent condition (although it did need a more thorough clean, which could be due to my last minute booking). The shuttle bus runs regularly and the driver was extremely helpful and considerate. Overall, I was very happy with every aspect of my first experience with them. It won't be my last!
Gold Coast Car Selection Options
Alpha boasts a diverse fleet of rental cars to suit any Gold Coast adventure. Here’s a breakdown to help you find your perfect ride:
Passenger Cars:
Hatchbacks
Conquer the city center or embark on day trips with comfort and space for both adventures and luggage.
Economy Cars
Perfect for solo adventurers, navigating coastal scenery, or city slickers seeking fuel-efficient rides.
Family-Friendly SUVs
Take the whole crew on unforgettable road trips! Ample legroom and luggage space ensure everyone enjoys the ride.
Spacious People Movers
Don’t leave anyone behind! Spacious people movers are ideal for large groups or extra luggage.
Large SUVs
Discover the Gold Coast’s diverse landscapes in style and comfort – perfect for national park adventures or tackling unpaved paths.
Eco-Friendly Hybrids
Explore the Gold Coast sustainably! Experience the sights while minimizing your environmental impact with a fuel-efficient hybrid.
Commercial Cars
Heavyweight Helpers: Moving Vans
Do you need muscle for a relocation or large project? Our moving vans can handle heavy lifting and bulky items.
Gear Up and Go: Utes
Hauling equipment, tools, or cargo? Our utes offer functionality and flexibility to conquer any task.
Trucks: Business on the Move
Conquer any Gold Coast business challenge with our selection of robust moving truck rentals.
Nearby Gold Coast Car Rental Location
When you take a rental car straight from the airport it is easy, but sometimes it costs more. You might want to think about renting a car from places that are near the Gold Coast but not right there if you want to save money. Look at these close-by car rental places for an affordable and effortless way to rent a vehicle.
Popular Car Hire Locations
Discover Alpha Car Hire’s favoured pick-up points, strategically located for your convenience. Choose from these popular car hire locations to kickstart your journey seamlessly.
Brisbane Airport
Gold Coast Airport
Sunshine Coast Airport
Sydney Airport
Melbourne Airport
Logan City
Simplify your Car Rental in Gold Coast with Alpha Car Hire
Experience a hassle-free and streamlined car rental process in Gold Coast with Alpha Car Hire. Discover simplicity and convenience at every step, making your journey enjoyable and stress-free.
Frequently Asked Questions:
To know the price for renting a car in Gold Coast, it changes based on what kind of car you want, how long you need it, and if you request extra services. You can look at Alpha Car Hire’s website or talk to them to get exact prices.
Comparing the price of renting a car with taking Uber in Gold Coast, it relies on how far you go, how long your journey lasts and how often you travel. Usually, if your trips are longer or more regular, hiring a car could be more economical.
If you want to rent a car in Gold Coast, usually you must have a valid driving license and a credit card to make the payment. Also, if there are extra drivers, their documents will be required too. People who are 21 to 24 years old must pay an extra fee because of their age.
To rent a car on the Gold Coast you need to be at least 21 years old. Drivers younger than 25 might face extra charges or certain limitations. People who are between the ages of 21 and 24 years can only choose from small or medium-sized cars that have a hatchback or sedan shape, if those vehicles are available.
Alpha Car Hire might have the option of one-way rental. For information about where you can leave the car, please call us, or ask at the closest branch.
The best-rated rental car in Gold Coast varies based on what customers like and their feedback. Alpha Car Hire has different cars, and looking at customer opinions can help us understand the most popular choices.
Alpha Car Hire often provides options for renting a car over extended periods. You can contact us or check this link to know more about the rentals for extended times.
Typically, it is possible to include an extra person who can drive the car you rent on the Gold Coast. You should confirm with Alpha Car Hire about any conditions or charges for extra drivers.